Skillsoft Percipio vs. Sterling Check

For open source content it is excellent, over 16000 learning assets to work with. In this case, you allow learners to search and select what they need, when they need it, and how it supports their learning style. There are also uses cases where you need to curate a channel (compliance, DEI, etc.) where you can guide the learner and audiences to the content and track completion

Incentivized

SterlingOne has had my background check in progress for nearly a month. I spoke with them 5 days ago about the issue and discovered there was a criminal record flag in Connecticut. I have never been to Connecticut. They said this can often happen if an individual has the same name, birthday, or last four digits of SSN. This is clearly a flaw in their system if someone with the same name or birthday can appear on the same background check. I feel bad for any John Smith who applies for a job with a company that uses SterlingOne, they'll never get past the screening. Not only is this a flawed system, but when I spoke with customer service about this, they guaranteed they would expedite this within 24-48 hours. It has now been 5 days and when I called back, they said they would expedite this as if I had never called in the first place. I have been through numerous background checks for work in my life, I have done live scans and had my fingerprints taken, and have been approved to work with children with special needs (which requires a very rigorous screening) and I have never experienced such a disjointed and unprofessional process.

• It provides most books in audio and eBook options.
• You can download books for reading offline.
• There are thousands of books available and they are constantly adding to their list.

Incentivized

• The initiation of a background check is very simple by only needing the name and email of the new candidate and submitting that as the new ticket.
• Sterling communicates with the new candidate to keep the background check moving which saves us time by not needing to keep a close eye on the process of the background check.
• Sterling communicates with the employer to let them know if additional charges are needed to run the background check and we can either approve or deny the charge.

Incentivized

• Skillport's user interface is relatively dated compared to many of its competitors.
• While the content library is large, much of the content appears to have come from at least 5-10 years ago.

Incentivized

• In my opinion, Horrible new platform "Sterling check"
• No designated account representative
• In my experience, Poor troubleshooting support
• Customer service often doesn't answer questions
• Many back and forth needed to resolve issues
• Recently changed platform and not offering the same services

Incentivized

Books 24x7 is a useful tool for growth, knowledge sharing, and overall intellectual health within the company. Our company has been very forward thinking in offering this to every employee. As a result, people have been able to grow in areas they may not have previously explored because of the free access to resources they may not have bothered with before they had free access to them.

Incentivized

Skillsoft Percipio (Skillport) is easy to understand. Students didn't need much of an effort to understand how to use it, where to find the content, how to pass each course. It was also great that Skillsoft Percipio (Skillport) has this direct link to LinkedIn so the user can post their acquired skills on their professional history.

Me and my other employees frequently reach out to support to address issues and they always help us in a timely manner. They are willing to work with you to solve and issue and are always available for help at any time. We haven't run into any instances where our problems didn't get solved.

Incentivized

• Sterling Talent is an excellent company for performing the background checks for our new hires. However, the delay in processing times can be improved.
• Also, there should be automation from legacy systems to pick up the candidate details as much as possible instead of asking for more details from the candidate via email.

Incentivized

I haven't used any other online training system except for Skillport, and I wasn't the person who selected it. However, our organization usually uses pretty decent technology when it comes to training, and I trust that they felt this was the best choice for our organization versus the alternative options

Incentivized

We had no issues with HireRight. The system worked well and we had excellent service. The only reason we selected Sterling is we changed our ATS to Compas and wanted to be integrated with a background check company. Sterling was only one of two options and offered onboarding capabilities. The other did not

Incentivized

• It was a fantastic additional product to feature with our instructor lead offerings.
• We were able to capture learning sales even if they didn't have the training budget for custom courses.
• It reduced travel cost for instructors/or participants.

Incentivized

• Quick results allow us to hire people in short time frames and get them onboarded quickly.
• The product, and the customer service team, doesn't require much management from a vendor relations perspective.

Incentivized