Skyvia Backup vs. Spanning Backup

In my opinion, Skyvia Backup is well suited for automatic backing up and restoring Salesforce data. It's intuitive and easy to use which saves a lot of time and requires almost no learning curve to start using.

The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.

Incentivized

• Automatic weekly backup - no manual intervention required once configured
• Integration with HubSpot is easy
• Auto clean oldest version to keep within space limit

• Perpetual email and file backups.
• No limits on backup volume, capacity or file types.
• Excellent Management Console for Administrative users.
• End-user access available for self-management.
• Easy to enable and disable various accounts for backup.
• Easy to restore emails and files from one account to another.

Incentivized

• We were not able to interrupt the process of backup creation the moment it has been launched, so I guess this counts as a room for improvement. We had to wait till the backup was completed to delete it and relaunch with the correct data.

• Thus far, Spanning has completely fulfilled all of our backup needs, and we are completely satisfied.
• While we haven't needed technical support yet, we were told that this is conducted via email rather than via phone.

Easy to configure, not much technical knowledge required

It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.

Incentivized

Customer Support is quite fast to react, but they're not always available in our business hours, so I would lower the grade a little bit.

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

We evaluated Spanning Backup for Salesforce, but it didn't match our business scenario, as they create daily incremental backups without a possibility for retention.

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• We cannot disclose figures, I guess, but Skyvia Backup for sure had positive impact on our ROI as it saved us a lot of money for SFDC records restoration.

• No longer dedicating a resource to manual efforts.
• Less work and money if disaster recovery is needed compared to Salesforce.

Incentivized