Slack vs. Capture for Jira, from SmartBear

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Capture for Jira
Score 9.5 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Pricing
SlackCapture for Jira, from SmartBear
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackCapture for Jira
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackCapture for Jira, from SmartBear
Features
SlackCapture for Jira, from SmartBear
Project Management
Comparison of Project Management features of Product A and Product B
Slack
8.0
623 Ratings
4% above category average
Capture for Jira, from SmartBear
8.3
1 Ratings
8% above category average
Task Management7.8427 Ratings8.01 Ratings
Gantt Charts6.961 Ratings00 Ratings
Scheduling7.8360 Ratings00 Ratings
Workflow Automation8.1393 Ratings00 Ratings
Mobile Access9.4596 Ratings8.01 Ratings
Search8.3604 Ratings7.01 Ratings
Visual planning tools7.5273 Ratings10.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.8
631 Ratings
10% above category average
Capture for Jira, from SmartBear
8.0
1 Ratings
0% above category average
Chat9.6630 Ratings00 Ratings
Notifications8.9627 Ratings00 Ratings
Discussions9.3615 Ratings8.01 Ratings
Surveys8.2409 Ratings00 Ratings
Internal knowledgebase7.8408 Ratings00 Ratings
Integrates with GoToMeeting8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
Integrates with Outlook8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.5
598 Ratings
7% above category average
Capture for Jira, from SmartBear
7.7
1 Ratings
3% below category average
Versioning8.2324 Ratings00 Ratings
Video files8.4536 Ratings00 Ratings
Audio files8.6523 Ratings00 Ratings
Document collaboration8.1424 Ratings7.01 Ratings
Access control8.3407 Ratings8.01 Ratings
Advanced security features8.4358 Ratings8.01 Ratings
Integrates with Google Drive9.0211 Ratings00 Ratings
Device sync9.0450 Ratings00 Ratings
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User Ratings
SlackCapture for Jira, from SmartBear
Likelihood to Recommend
9.2
(632 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(25 ratings)
-
(0 ratings)
Usability
9.0
(248 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.8
(68 ratings)
-
(0 ratings)
Implementation Rating
8.8
(5 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.8
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SlackCapture for Jira, from SmartBear
Likelihood to Recommend
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
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SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
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Pros
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
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SmartBear
  • Documentation
  • Directions
  • Ease of use
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Cons
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
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SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
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Likelihood to Renew
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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SmartBear
No answers on this topic
Usability
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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SmartBear
No answers on this topic
Reliability and Availability
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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SmartBear
No answers on this topic
Performance
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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SmartBear
No answers on this topic
Support Rating
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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SmartBear
No answers on this topic
Implementation Rating
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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SmartBear
No answers on this topic
Alternatives Considered
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Return on Investment
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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SmartBear
  • Efficient
  • Bit expensive
  • Flexible
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ScreenShots