What users are saying about
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Top Rated
3224 Ratings
6 Ratings

Slack

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Top Rated
3224 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.
Eric Batson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Slack
7.9
TIBCO Tibbr
6.5
Task Management
Slack
7.8
TIBCO Tibbr
Gantt Charts
Slack
7.2
TIBCO Tibbr
Scheduling
Slack
7.7
TIBCO Tibbr
Workflow Automation
Slack
7.7
TIBCO Tibbr
Mobile Access
Slack
9.0
TIBCO Tibbr
5.0
Search
Slack
8.3
TIBCO Tibbr
8.0
Visual planning tools
Slack
7.8
TIBCO Tibbr

Communication

Slack
8.6
TIBCO Tibbr
9.6
Chat
Slack
9.7
TIBCO Tibbr
10.0
Notifications
Slack
9.0
TIBCO Tibbr
10.0
Discussions
Slack
9.1
TIBCO Tibbr
10.0
Surveys
Slack
7.9
TIBCO Tibbr
9.0
Internal knowledgebase
Slack
8.2
TIBCO Tibbr
9.0
Integrates with GoToMeeting
Slack
8.3
TIBCO Tibbr
Integrates with Gmail and Google Hangouts
Slack
8.6
TIBCO Tibbr
Integrates with Outlook
Slack
8.3
TIBCO Tibbr

File Sharing & Management

Slack
8.1
TIBCO Tibbr
Versioning
Slack
7.4
TIBCO Tibbr
Video files
Slack
8.2
TIBCO Tibbr
Audio files
Slack
8.1
TIBCO Tibbr
Document collaboration
Slack
7.8
TIBCO Tibbr
Access control
Slack
8.3
TIBCO Tibbr
Advanced security features
Slack
7.5
TIBCO Tibbr
Integrates with Google Drive
Slack
8.7
TIBCO Tibbr
Device sync
Slack
8.5
TIBCO Tibbr

Pros

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

TIBCO Tibbr

  • I think it helps people crowd source an organization for information and resources that may not be easily found.
  • The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.
  • As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.
Eric Batson | TrustRadius Reviewer

Cons

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

TIBCO Tibbr

  • The profile finder is glitchy and rarely comes up with solid results.
  • The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.
  • The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.
Eric Batson | TrustRadius Reviewer

Likelihood to Renew

Slack

Slack 9.6
Based on 11 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Usability

Slack

Slack 9.2
Based on 22 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Support Rating

Slack

Slack 8.4
Based on 67 answers
I don't need to be very technical to use the Slack or to integrate tools into Slack. Adding an app (integration) is seamless and the platform walks me through the process. I can communicate with my colleagues quickly either with chat or by using the call feature to phone them. If I ever have a product question, I can quickly go to one of our product channels and search for related questions or pose a question that our experts monitor. These features have made me more effective in my day and in managing my customer base
Tom Laughlin | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Alternatives Considered

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

TIBCO Tibbr

No answers on this topic

Return on Investment

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

TIBCO Tibbr

  • I feel that it has connected colleagues who would have never met in our global organization.
  • I has created a division in the organization between the users and those who oppose its existence.
  • It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.
Eric Batson | TrustRadius Reviewer

Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO Tibbr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Slack
9.1
TIBCO Tibbr
9.0

Likelihood to Renew

Slack
9.6
TIBCO Tibbr

Usability

Slack
9.2
TIBCO Tibbr

Support Rating

Slack
8.4
TIBCO Tibbr

Implementation Rating

Slack
10.0
TIBCO Tibbr

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