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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Spike

    Score4 out of 10
    N/ASpike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

    $4

    per month billed annually per member

    Pricing
    SmartsheetSpike
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Starter
    $0
    Teamspace - Team
    $4
    per month billed annually per member
    Teamspace - Team
    $5
    per month per member
    Email App - Pro
    $5
    per month billed annually per member
    Teamspace - Business
    $8
    per month billed annually per member
    Email App - Pro
    $8
    per month per member
    Teamspace - Business
    $10
    per month per member
    Email App - Ultimate
    $10
    per month billed annually per member
    Email App - Ultimate
    $16
    per month per member
    Offerings
    Pricing Offerings
    SmartsheetSpike
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    SmartsheetSpike
    Considered Both Products
    Smartsheet
    No answer on this topic
    Spike
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    No answers on this topic
    Features
    SmartsheetSpike
    Project Management
    Comparison of Project Management features of Smartsheet and Spike
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Spike
    8.9
    3 Ratings
    14% above category average
    Task Management9.8126 Ratings9.03 Ratings
    Resource Management10.0108 Ratings00 Ratings
    Gantt Charts9.0109 Ratings9.03 Ratings
    Scheduling9.8111 Ratings9.03 Ratings
    Workflow Automation9.2100 Ratings9.52 Ratings
    Team Collaboration10.0122 Ratings00 Ratings
    Support for Agile Methodology8.981 Ratings00 Ratings
    Support for Waterfall Methodology9.079 Ratings00 Ratings
    Document Management9.2101 Ratings00 Ratings
    Email integration9.0100 Ratings00 Ratings
    Mobile Access8.096 Ratings7.63 Ratings
    Timesheet Tracking9.762 Ratings00 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Search00 Ratings8.63 Ratings
    Visual planning tools00 Ratings9.52 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and Spike
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Spike
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    Communication
    Comparison of Communication features of Smartsheet and Spike
    Feature
    Smartsheet
    -
    Ratings
    Spike
    8.5
    3 Ratings
    6% above category average
    Chat00 Ratings10.03 Ratings
    Notifications00 Ratings10.03 Ratings
    Discussions00 Ratings8.03 Ratings
    Surveys00 Ratings7.52 Ratings
    Internal knowledgebase00 Ratings8.52 Ratings
    Integrates with GoToMeeting00 Ratings6.52 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.52 Ratings
    Integrates with Outlook00 Ratings8.73 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Smartsheet and Spike
    Feature
    Smartsheet
    -
    Ratings
    Spike
    8.5
    3 Ratings
    5% above category average
    Versioning00 Ratings8.73 Ratings
    Video files00 Ratings8.33 Ratings
    Audio files00 Ratings9.03 Ratings
    Document collaboration00 Ratings8.73 Ratings
    Access control00 Ratings9.02 Ratings
    Advanced security features00 Ratings8.73 Ratings
    Integrates with Google Drive00 Ratings8.02 Ratings
    Device sync00 Ratings8.03 Ratings
    Best Alternatives
    SmartsheetSpike
    Small Businesses
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetSpike
    Likelihood to Recommend
    9.3
    (146 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    9.2
    (17 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetSpike
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Spike
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Spike
    • There is an uniform experience because it consolidates email accounts.
    • Spike's chat-like interface is its main selling feature.
    • Files may be easily shared by connecting to cloud services.
    Incentivized
    Read full review
    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Spike
    • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
    • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
    • Email Signature in HTML is still not taught as the capability, which I'd love to see.
    Incentivized
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Spike
    No answers on this topic
    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Spike
    No answers on this topic
    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Spike
    No answers on this topic
    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Spike
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Spike
    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    Incentivized
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    Spike
    • However, the app is too tiny to accurately quantify its return on investment (ROI).
    • Multiple times, I've gotten to zero emails in my inbox.
    • It was easy to communicate without exchanging long texts.
    Incentivized
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    ScreenShots