What users are saying about
Top Rated
689 Ratings
This review does not include a rating.
Top Rated
689 Ratings
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Score 8.2 out of 100
This review does not include a rating.

Feature Set Ratings

    Project Management

    8.1

    Smartsheet

    81%

    Timestamp

    Feature Set Not Supported
    N/A
    Smartsheet ranks higher in 14/14 features

    Task Management

    8.4
    84%
    118 Ratings
    N/A
    0 Ratings

    Resource Management

    7.8
    78%
    101 Ratings
    N/A
    0 Ratings

    Gantt Charts

    8.6
    86%
    101 Ratings
    N/A
    0 Ratings

    Scheduling

    8.7
    87%
    103 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.7
    77%
    92 Ratings
    N/A
    0 Ratings

    Team Collaboration

    8.5
    85%
    114 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    7.7
    77%
    74 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.7
    77%
    71 Ratings
    N/A
    0 Ratings

    Document Management

    7.8
    78%
    93 Ratings
    N/A
    0 Ratings

    Email integration

    8.2
    82%
    92 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.5
    75%
    88 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    8.3
    83%
    57 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    8.7
    87%
    61 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    8.2
    82%
    67 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    8.6

    Smartsheet

    86%

    Timestamp

    Feature Set Not Supported
    N/A
    Smartsheet ranks higher in 4/4 features

    Quotes/estimates

    8.3
    83%
    38 Ratings
    N/A
    0 Ratings

    Invoicing

    8.9
    89%
    30 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.1
    81%
    53 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    9.1
    91%
    28 Ratings
    N/A
    0 Ratings

    Attribute Ratings

      Likelihood to Recommend

      8.0

      Smartsheet

      80%
      139 Ratings

      Timestamp

      N/A
      0 Ratings

      Likelihood to Renew

      10.0

      Smartsheet

      100%
      24 Ratings

      Timestamp

      N/A
      0 Ratings

      Usability

      8.6

      Smartsheet

      86%
      12 Ratings

      Timestamp

      N/A
      0 Ratings

      Performance

      10.0

      Smartsheet

      100%
      2 Ratings

      Timestamp

      N/A
      0 Ratings

      Support Rating

      8.1

      Smartsheet

      81%
      90 Ratings

      Timestamp

      N/A
      0 Ratings

      Online Training

      7.0

      Smartsheet

      70%
      1 Rating

      Timestamp

      N/A
      0 Ratings

      Implementation Rating

      10.0

      Smartsheet

      100%
      18 Ratings

      Timestamp

      N/A
      0 Ratings

      Likelihood to Recommend

      Smartsheet

      There were new vendors who needed to submit their documents by the sales department for legal and Risk department for reviewing and checking the validity of the documents, The way of escalation and attaching the documents and the vendor's data was well suited to be done through the smart sheet. As the sales use smart sheet tickets for submitting the vendor's details and attaching the documents. Through the Smartsheet automation process, a notification mail was sent to the legal and risk department for reviewing and the tickets were assigned already to the admins for validating . After the admin's review and tick mark on the check box of reviewing in the smart sheet which was customized than when its clicked send automated emails to the supervisors for approval, Then after the supervisor's approval, an automated mail was sent to the sales team for completing approval of the vendor. All of these scenarios and hierarchy did because of Smartsheet.
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      Pros

      Smartsheet

      • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
      • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
      • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
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      Cons

      Smartsheet

      • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
      • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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      Pricing Details

      Smartsheet

      Starting Price

      $0

      Editions & Modules

      Smartsheet editions and modules pricing
      EditionModules
      Individual141
      Business252
      EnterpriseContact Sales3
      PremierContact Sales4

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Timestamp

      Starting Price

      $0

      Editions & Modules

      Timestamp editions and modules pricing
      EditionModules
      Free$01
      Standard5.502

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Each user is priced at GBP 3.50 / month for our Standard plan with the first user priced at £7.50 (5.49 USD and 11.77 USD respectively)

      Likelihood to Renew

      Smartsheet

      It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
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      Usability

      Smartsheet

      Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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      Support Rating

      Smartsheet

      I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
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      Implementation Rating

      Smartsheet

      It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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      Alternatives Considered

      Smartsheet

      Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
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      Return on Investment

      Smartsheet

      • This has really opened up collaboration across teams. A lot less working in silos.
      • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
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      Screenshots

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