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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Tricentis Testim

    Score7.6 out of 10
    N/ATestim.io, from Tricentis since the February 2022 acquisition, leverages machine learning for the authoring, execution and maintenance of automated test cases. Testim uses dynamic locators and learns with every execution. It is designed to produce fast authoring and stable tests that learn, thus eliminating the need to continually maintain tests with every code change.

    $30,000

    per year

    Pricing
    SmartsheetTricentis Testim
    Editions & Modules
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartsheetTricentis Testim
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    SmartsheetTricentis Testim
    Considered Both Products
    Smartsheet
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    62 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    58 Answers
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    93%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    51 Answers
    85%
    Implementation went as expected
    11 Answers
    Features
    SmartsheetTricentis Testim
    Project Management
    Comparison of Project Management features of Smartsheet and Tricentis Testim
    Feature
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Tricentis Testim
    -
    Ratings
    Task Management9.8126 Ratings00 Ratings
    Resource Management10.0108 Ratings00 Ratings
    Gantt Charts9.0109 Ratings00 Ratings
    Scheduling9.8111 Ratings00 Ratings
    Workflow Automation9.2100 Ratings00 Ratings
    Team Collaboration10.0122 Ratings00 Ratings
    Support for Agile Methodology8.981 Ratings00 Ratings
    Support for Waterfall Methodology9.079 Ratings00 Ratings
    Document Management9.2101 Ratings00 Ratings
    Email integration9.0100 Ratings00 Ratings
    Mobile Access8.096 Ratings00 Ratings
    Timesheet Tracking9.762 Ratings00 Ratings
    Change request and Case Management8.169 Ratings00 Ratings
    Budget and Expense Management8.075 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Smartsheet and Tricentis Testim
    Feature
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Tricentis Testim
    -
    Ratings
    Quotes/estimates8.144 Ratings00 Ratings
    Invoicing7.537 Ratings00 Ratings
    Project & financial reporting8.760 Ratings00 Ratings
    Integration with accounting software7.332 Ratings00 Ratings
    Best Alternatives
    SmartsheetTricentis Testim
    Small Businesses
    Any.do
    Score8 out of 10
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartsheetTricentis Testim
    Likelihood to Recommend
    9.3
    (146 ratings)
    7.5
    (14 ratings)
    Likelihood to Renew
    9.0
    (24 ratings)
    8.1
    (2 ratings)
    Usability
    9.2
    (17 ratings)
    8.2
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (45 ratings)
    6.6
    (12 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartsheetTricentis Testim
    Likelihood to Recommend
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
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    Tricentis
    Testim has been great at automating Frontend and integration regression testing. I do not think it would work wellTricentis Testimfor backend code testing, if it could not be done through UI. The record function is very good, and makes automating test cases much faster and more accurate. We have had great success using Testim to verify SalesForce environments, NetSuite environments, and our own JumpCloud application as well.
    Incentivized
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    Pros
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
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    Tricentis
    • It provides a codeless testing environment, allowing non-technical users such as business analysts and testers to create and maintain automated tests without writing code. This democratizes test automation and accelerates test creation.
    • The platform leverages artificial intelligence (AI) and machine learning (ML) algorithms to analyze user interactions with the application and automatically generate test scripts. This significantly reduces the time and effort required to create test cases.
    • Its AI capabilities enable tests to adapt to changes in the application's user interface (UI) automatically. If UI elements change, the platform can identify and update the tests accordingly, reducing maintenance overhead.
    Incentivized
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    Cons
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
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    Tricentis
    • Providing more comprehensive reporting and analytics capabilities, including customizable dashboards and insights into test execution results, could help users gain deeper insights into their test coverage and quality.
    • Expanding integration capabilities with a wider range of external systems, tools, and test management platforms could increase flexibility and interoperability within the testing ecosystem.
    • Enhancements in organizing and managing test scenarios and test suites could improve the user experience. Features such as better folder structures, tags, and hierarchical organization could make it easier to manage large test suites.
    Incentivized
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    Likelihood to Renew
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
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    Tricentis
    This is one of the most intuitive tools, while also having the capability to do complex test scenarios. There are very few things we are unable to test with this tool. The support is also very quick and very helpful.
    Incentivized
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    Usability
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
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    Tricentis
    While the users do have some small amount of coding background, this tool does not require much prior knowledge to get off the ground. In order to do some of the more complicated test scenarios, there is a learning curve, but overall the re-usability and ease of use is fantastic.
    Incentivized
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    Support Rating
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
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    Tricentis
    The customer support is the best I have ever experienced, both personally and in a job role. The chat anytime is a very nice option, there has never been more than a few minute wait to connect with someone, and the agents are very knowledgeable and helpful.
    Incentivized
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    Implementation Rating
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
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    Tricentis
    No answers on this topic
    Alternatives Considered
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
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    Tricentis
    We evaluated several other products, and what gave Tricentis Testim the edge was the ease of use, the customer support and the pricing. While others seemed to have a bit more complex functionality, we have been able to build almost every use case the way we would expect, with very few workarounds.
    Incentivized
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    Return on Investment
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    Tricentis
    • Tricentis Testim has helped us run a thorough regression daily, something that we were unable to do before
    • Tricentis Testim has helped us to catch many seemingly unrelated bugs in a test environment the day of/day after code changes
    • Tricentis Testim low code approach has helped us to create automation tests much faster, with more confidence, and allows much easier maintenance
    Incentivized
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    ScreenShots

    Tricentis Testim Screenshots

    Screenshot of the Testim dashboard, used to prioritize work and manage teams and projects.Screenshot of custom JavaScript steps, to handle any scenario and share them across tests.Screenshot of Testim's test configuration options, with pre-built and custom actions.Screenshot of Testim Mobile