Smith.ai Live Website Chat vs. Userlike
Smith.ai Live Website Chat vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
Smith.ai Live Website Chat | Userlike | |
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Top Pros |
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Top Cons |
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Smith.ai Live Website Chat | Userlike | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smith.ai Live Website Chat | Userlike | |
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Likelihood to Recommend | 9.1 (15 ratings) | - (0 ratings) |
Usability | 8.6 (9 ratings) | - (0 ratings) |
Support Rating | 9.0 (14 ratings) | - (0 ratings) |
Smith.ai Live Website Chat | Userlike | |
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Likelihood to Recommend | Smith.ai | Userlike No answers on this topic |
Pros | Smith.ai | Userlike No answers on this topic |
Cons | Smith.ai | Userlike No answers on this topic |
Usability | Smith.ai | Userlike No answers on this topic |
Support Rating | Smith.ai | Userlike No answers on this topic |
Alternatives Considered | Smith.ai | Userlike No answers on this topic |
Return on Investment | Smith.ai | Userlike No answers on this topic |
ScreenShots | Smith.ai Live Website Chat Screenshots | Userlike Screenshots |