Likelihood to Recommend SMS.to is ideal when you have a large number of users and you need to be charged by SMS delivered not by number of users. Let's put an example other solutions out there wanted us to pay user or contact which is illogican for a product that has more than 100K users because it doesn't matter if you send no message or you send 10 messages they will charge you per contact in the other hand solutions as SMS.to they will charge per SMS delivered which makes really economic the scenario specially if you only send to specific segments of contacts by making use of contact lists. A least appropiate scenario is when you need to send emergency/urgent SMS because for some resaon the SMS in this platform will be sent after 20-30 minutes even an hour I ignore why it happens but that's why we always try to schedule our campaigns and be sure they are generic marketing messages. For emergency/urgent SMS is recommended to use another platform.
Read full review BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
Read full review Pros Bulk messaging. Easy to send notifications to customers. With SMS.to, it is easy to market our business thanks to the ability to send promotional messages. It's easy to use and affordable. Read full review Personalization in email - they have a great ability to surface products in email directly tied to what a past customer was browsing on the site Great account management and fast turnaround times to address evolving needs we have Very robust site experience capabilities to accommodate a lot of different use cases Read full review Cons Inbound SMSs not yet available in my country API Intergration, it is a bit complicated and i had to get a developer to help me understand it all Read full review Support is awful Management will not work with you to make things right Tool is buggy. It went down for 50 hours during our Black Friday sale resulting in substantial amount of lost revenue. Read full review Support Rating Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
Read full review Alternatives Considered I already pointed out this but basically we decided to go with SMS.to because 2 reasons:
1. It can be paid with paypal (first reason) we have some bad experience with other products because payment gateways may suddenly block your cards and you're unable to pay even if you want to use the service so when we saw that SMS.to has Paypal payment we just decided to go for this option.
2. You pay per message and not per contact this is ideal other platforms will ask you a monthly fee for marketing features that you're not looking plus paying per SMS or per contact we were just looking a straight forward software in order to send SMS campaigns.
Read full review We've used both
Emarsys and
Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.
Read full review Return on Investment Easy communication. Better engagements thanks to fast delivery of messages. It's a great marketing software. Read full review For the email campaigns we had an original agreement for them to produce a 5X return on ad spend and thus far they have produced a greater than 8X return Read full review ScreenShots