SnapEngage vs. Synthetix
SnapEngage vs. Synthetix
Product | Rating | Most Used By | Product Summary | Starting Price |
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SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month | |
Synthetix | N/A | Synthetix in Takely offers software supporting three AI-powered Customer Service channels, including FAQ web self-service, AI-augmented Live Chat and agent knowledge-base for a complete, out-of-the-box multi-channel solution for customer service, sales and support. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | — | ||||||||||||||
More Pricing Information |
SnapEngage | Synthetix | |
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Top Pros |
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Top Cons |
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SnapEngage | Synthetix | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SnapEngage | Synthetix | |
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Likelihood to Recommend | 7.5 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
SnapEngage | Synthetix | |
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Likelihood to Recommend | SnapEngage | Synthetix No answers on this topic |
Pros | SnapEngage | Synthetix No answers on this topic |
Cons | SnapEngage | Synthetix No answers on this topic |
Likelihood to Renew | SnapEngage | Synthetix No answers on this topic |
Support Rating | SnapEngage | Synthetix No answers on this topic |
Alternatives Considered | SnapEngage | Synthetix No answers on this topic |
Return on Investment | SnapEngage | Synthetix No answers on this topic |
ScreenShots | SnapEngage Screenshots |