SnapEngage vs. The Chat Shop
SnapEngage vs. The Chat Shop
Product | Rating | Most Used By | Product Summary | Starting Price |
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SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month | |
The Chat Shop | N/A | The Chat Shop is a managed live chat tool from the UK company of the same name. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | — | ||||||||||||||
More Pricing Information |
SnapEngage | The Chat Shop | |
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Top Pros |
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Top Cons |
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Chat Analytics and Reports |
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SnapEngage | The Chat Shop | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SnapEngage | The Chat Shop | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
SnapEngage | The Chat Shop | |
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Likelihood to Recommend | SnapEngage | The Chat Shop No answers on this topic |
Pros | SnapEngage | The Chat Shop No answers on this topic |
Cons | SnapEngage | The Chat Shop No answers on this topic |
Likelihood to Renew | SnapEngage | The Chat Shop No answers on this topic |
Support Rating | SnapEngage | The Chat Shop No answers on this topic |
Alternatives Considered | SnapEngage | The Chat Shop No answers on this topic |
Return on Investment | SnapEngage | The Chat Shop No answers on this topic |
ScreenShots | SnapEngage Screenshots |