SnapEngage vs. Tiledesk
SnapEngage vs. Tiledesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month | |
Tiledesk | N/A | Tiledesk is a customer engagement platform from pre-sales to post-sales, from whatsapp to a website. It offers an omni-channel live chat with AI-powered chatbots to improve overall customer satisfaction and increase sales on your digital channels. It is presented as an open source alternative to Intercom, Zendesk, Drift, Tawk.to, Crisp and Tidio for Customer Service and Conversational Commerce. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | — | ||||||||||||||
More Pricing Information |
SnapEngage | Tiledesk | |
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Top Pros |
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Top Cons |
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Chat Analytics and Reports |
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SnapEngage | Tiledesk | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SnapEngage | Tiledesk | |
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Likelihood to Recommend | 7.9 (14 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
SnapEngage | Tiledesk | |
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Likelihood to Recommend | SnapEngage | Tiledesk Srl No answers on this topic |
Pros | SnapEngage | Tiledesk Srl No answers on this topic |
Cons | SnapEngage | Tiledesk Srl No answers on this topic |
Likelihood to Renew | SnapEngage | Tiledesk Srl No answers on this topic |
Support Rating | SnapEngage | Tiledesk Srl No answers on this topic |
Alternatives Considered | SnapEngage | Tiledesk Srl No answers on this topic |
Return on Investment | SnapEngage | Tiledesk Srl No answers on this topic |
ScreenShots | SnapEngage Screenshots |