SnapEngage vs. Userlike
SnapEngage vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
SnapEngage | Userlike | |
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Top Pros |
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Top Cons |
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SnapEngage | Userlike | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SnapEngage | Userlike | |
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Likelihood to Recommend | 7.5 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
SnapEngage | Userlike | |
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Likelihood to Recommend | SnapEngage | Userlike No answers on this topic |
Pros | SnapEngage | Userlike No answers on this topic |
Cons | SnapEngage | Userlike No answers on this topic |
Likelihood to Renew | SnapEngage | Userlike No answers on this topic |
Support Rating | SnapEngage | Userlike No answers on this topic |
Alternatives Considered | SnapEngage | Userlike No answers on this topic |
Return on Investment | SnapEngage | Userlike No answers on this topic |
ScreenShots | SnapEngage Screenshots | Userlike Screenshots |