SnapEngage vs. Velaro Live Chat
SnapEngage vs. Velaro Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month | |
Velaro Live Chat | N/A | Velaro Live Chat is software that can conform to the user’s company (or website) branding. The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features. | N/A |
SnapEngage | Velaro Live Chat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Enterprise plans are also available and are custom tailored to the business' specific needs. | — | ||||||||||||||
More Pricing Information |
SnapEngage | Velaro Live Chat | |
---|---|---|
Top Pros |
|
|
Top Cons |
|
|
SnapEngage | Velaro Live Chat | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SnapEngage | Velaro Live Chat | |
---|---|---|
Likelihood to Recommend | 7.5 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 5.0 (1 ratings) | - (0 ratings) |
SnapEngage | Velaro Live Chat | |
---|---|---|
Likelihood to Recommend | SnapEngage | Velaro No answers on this topic |
Pros | SnapEngage | Velaro No answers on this topic |
Cons | SnapEngage | Velaro No answers on this topic |
Likelihood to Renew | SnapEngage | Velaro No answers on this topic |
Support Rating | SnapEngage | Velaro No answers on this topic |
Alternatives Considered | SnapEngage | Velaro No answers on this topic |
Return on Investment | SnapEngage | Velaro No answers on this topic |
ScreenShots | SnapEngage Screenshots |