Sociabble vs. Swag Pro

Most organizations interested in a Social Selling/Employee Advocacy platform would do well to try out Sociabble. It can be customized and adapted to perfectly fit your organization's needs and will almost certainly provide ROI on user engagement and connection to the broader goals of the organization. The only reason I might not suggest Sociabble would be if you're looking for a quick, turnkey solution to Employee Advocacy for a smaller team. All of the customization and gamification options Sociabble offers might be underutilized by small teams and do require some level of setup/configuration.

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B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory

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• Advanced Gamification Framework
• Performance Dashboard
• Lead Tracking

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• The swag catalogue has lots of items to choose from and they try to source anything else you need
• Takes care of the logistical challenges of getting swag to offices, events and to customers
• Their customer team are really hands on and helpful

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• Ideas to be recognized and providing feedback, people who are looking for.
• Any leads to knowing by customer or team to be an update to the content writer with the contact detail access to reach for demonstrating the solutions shared.
• A wall on Sociabble, who is looking for new technologies or solutions to generate the leads

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• Their Giveaway feature was made some improvements but I would like to see it be more flexible
• Being able to get more samples of products and printing prior to ordering
• Swag photography/ items in stock in our closet- we had to provide photos of these items
• Better updates on swag items that are low in stock

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We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.

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We've had a total of ~30 support tickets with Sociabble and am not proud to say that if we had done better research, probably 20 of them could have been solved with their useful help documentation/content. However, when we do run into an issue within the platform, their Support Team is always quick to assist and provide an acceptable solution.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.

**All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)

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Easy connect will Technology Access to anywhere at anytime Right contents I feel that we are getting at the right time

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Simple pricing and easy to pitch to stakeholders

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.

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There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house

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• The platform allows companies to deliver content to their employees that helps them grow and engage, which consequently leads to better delivery, making the company's service more efficient. Efficiency generates customer satisfaction.
• Scheduling posts allows them to set aside just a few hours to schedule all the posts for the week or even the month, creating time to dedicate to other daily tasks.
• I would also like to highlight the customer support we get from the Sociabble team, as it is very good and efficient.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
• Our employees are more engaged using Printfection than they were with our previous tool.
• Printfection helps with product design and research which saves me a ton of time when selecting new items.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info