Likelihood to Recommend AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
Read full review SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to
Splunk . Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Read full review Pros Request tracing with code profiling. Automated alerting on latency and response codes for each API. Low resource overhead while collecting data from our application servers. Highly performant dashboard that enables us to make progress rapidly. Very resilient. We have not seen a downtime in their service in the entire year that we have used them. Identify database and cache requests that are taking longer than expected Read full review Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches. Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date. Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API. The solutions engineers were extremely helpful, and easily reachable when issues would occur. Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool. Read full review Cons The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages. Read full review I like the help center, but I think if it had more GUI tools, it could help new users. Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me). I would like better know-how on how to create reports that will help our business. Read full review Likelihood to Renew We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
Read full review Usability As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
Read full review Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
Read full review Support Rating Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
Read full review I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
Read full review Implementation Rating I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
Read full review Alternatives Considered What we found positive in AppOptics from others is:
Easy to install and manage. Various stack support. Point to point deep-dive metrics and correlation. Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently. Alerts can be sent on different channels. Read full review Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
Read full review Professional Services I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Read full review Return on Investment Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting. As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided. Dashboards can be useful for making future strategy based on trends. Installation and integration is easy. Read full review I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow It's SO much cheaper than Splunk that the time it takes to query information is well worth it In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo Read full review ScreenShots SolarWinds AppOptics Screenshots