Progress WhatsUp Gold vs. SolarWinds Network Automation Manager (NAM)

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

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Well Suited Areas - 1. Network Fault and Performance Monitoring 2. Network Devices Configuration Backup and Configuration Push 3. Netflow Analysis 4. Call Quality Monitoring for Cisco and Avaya 5. Users Ports Management 6. DSN/DHCP Monitoring 7. Alerting and Integration Not Well Suited - 1. Predictive Intelligence based Alerting or data analysis 2. REST API Based Monitoring. 3. SD-WAN Monitoring

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• Monitoring the connection; performance, switching, and issues. We use a broadband connection for our primary and a cellular backup for the secondary. While we use routing protocols to make this switch and WhatsUp isn't used for Syslog monitoring. it alerts us within seconds.
• Backup configurations and archiving. WhatsUp does this particularly well. I use it for both Cisco routers and switches.
• The diagram feature is nice. Though I don't use it as much because of the size of our structure, it does come in handy for mapping routes of all traffic.

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• Fault and Performance Monitoring
• Devices Configuration Backup
• IP Address Management
• Voice Infrastructure Monitoring
• Users Ports monitoring
• Netflow Traffic Utilization

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Independently Invited by TrustRadius

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• Navigating the new WhatsUp Gold 2018 is a bit complicated and not user-friendly. The best part about using a software is the user's ability to use it with ease.
• You cannot click sites being monitored from Map Dashboard View. This feature was previously possible in the older version.

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• Support for more call infra provider vendors
• Cloud Network Monitoring
• Event Management
• Predictive Intelligence using AIOps and ML

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The web interface is really good, there are a few areas that could use a bit of polish but overall it is well designed and easy to navigate and use, even for a new user.

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We have never had an issue with support. It has always been quick and understandable

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is more network focused than some of the other products we looked at, which had basic capabilities but were not as strong on the reporting or programmatic resolution of issues. Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold) is cost effective compared to some of the other upmarket solutions.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well Solarwinds is placed much ahead of these products because of the following reasons - One single tool which can perform Fault, Performance Monitoring, Network Bandwidth Utilization, Devices configuration backup, IP Address Management, NetPath, Voice Infra Monitoring, Traps and Syslog Logging, Alerting's, Users Ports Monitoring, Rpeorting etc and hence this make Solarwinds a complete solutions. Whereas other products Like Microfocus requires multiple modules and installation is not easy. LogicMonitor on the other side is well competing (Specially SD-WAN Monitoring) with Solarwinds but it still lacks Devices Configuration Push feature, IP Address Management, NetPath, Users Port Monitoring etc.

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Independently Invited by TrustRadius

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• Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
• Saves on system downtime and lost productivity
• Remote monitoring means less staff hours spent checking for potential problems.

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Independently Invited by TrustRadius

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• Our Network Health has improved with Proactive Monitoring
• Cost reduction on additional products like PowerBI for Reporting
• Service Now Integration was easy enough and hence less efforts and cost

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info