What users are saying about
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Top Rated
548 Ratings
7 Ratings

SolarWinds Server & Application Monitor

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Top Rated
548 Ratings
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Score 8 out of 100
7 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

SolarWinds Server & Application Monitor

Absolutely I would recommend the product. If you want a single product to monitor and manage your whole environment, whether it's hardware, servers (physical or virtualised), networking and all from a single "portal" Solarwinds SAM is what you want to use. You could quite easily start off with SAM, and then decide you wish to monitor the networking side of things, you can obtain the NTA/MPM module, if you wish to monitor IP address usage, or IP conflicts, DHCP etc., you can install the IPAM module. It all neatly integrates into the same portal, meaning you go to one address and all the information is there at your fingertips.
Bevan-Leigh Hussey | TrustRadius Reviewer

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

SolarWinds Server & Application Monitor
8.1
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Application monitoring
SolarWinds Server & Application Monitor
8.6
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Database monitoring
SolarWinds Server & Application Monitor
7.8
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Threshold alerts
SolarWinds Server & Application Monitor
8.4
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Predictive capabilities
SolarWinds Server & Application Monitor
7.4
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Application performance management console
SolarWinds Server & Application Monitor
8.1
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Collaboration tools
SolarWinds Server & Application Monitor
7.1
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Out-of-the box templates to monitor applications
SolarWinds Server & Application Monitor
7.7
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Application dependency mapping and thresholding
SolarWinds Server & Application Monitor
7.5
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Virtualization monitoring
SolarWinds Server & Application Monitor
8.4
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Server availability and performance monitoring
SolarWinds Server & Application Monitor
9.0
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Server usage monitoring and capacity forecasting
SolarWinds Server & Application Monitor
8.4
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IT Asset Discovery
SolarWinds Server & Application Monitor
8.1
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Pros

SolarWinds Server & Application Monitor

  • Identify and monitor critical services on an IBMi platform.
  • Identify and monitor critical services on a Windows Server Platform.
  • Set thresholds to provide notifications where necessary to address serious issues before it hampers the operation.
  • Provide usage reports and other data that can be useful for forming IT Strategy.
Anonymous | TrustRadius Reviewer

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.
Anonymous | TrustRadius Reviewer

Cons

SolarWinds Server & Application Monitor

  • The new node based licensing model makes it difficult to justify the price for nodes that only utilize a few components.
  • Script results need to be a statistic. It would be a lot more useful if we could populate a table of results, including alpha-numeric strings, boolean, etc.
  • A lot of the AppInsight components cannot be disabled. You have to either use the whole template or nothing.
Anonymous | TrustRadius Reviewer

Retrace

  • Need to improve their mobile support
  • Documentation improvment
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.3
Based on 11 answers
I love the product and the alerts are within the millisecond, which can be the difference between life and death in some cases. As a beginner user, it was difficult getting around or add new hosts to monitor. However, after reading guides an familiarizing myself with the product, I realized how powerful and extremely useful this product. The reason I don't give a 10 is the learning curve.
Anonymous | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Usability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.7
Based on 30 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Drew Hood | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Reliability and Availability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 2 answers
I only use dpa
Joe Parlett | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Performance

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 2 answers
Takes time to load
Anonymous | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.0
Based on 20 answers
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
Ryhlen Schoeberl | TrustRadius Reviewer

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
Anonymous | TrustRadius Reviewer

Online Training

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.5
Based on 1 answer
It was sufficient to read their documentation and watch videos.
Joe Parlett | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Implementation Rating

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 3 answers
Make sure SNMP and WMI are configured ahead of time
Anonymous | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Alternatives Considered

SolarWinds Server & Application Monitor

I have tried and researched many products including Cacti, Zabbix, Dynatrace, as far as I have read the best crafted product among them is SolarWinds. [Already], SolarWinds company is the most successful company that has proven itself in issues such as monitoring and logging.
Anonymous | TrustRadius Reviewer

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
Anonymous | TrustRadius Reviewer

Scalability

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 4.6
Based on 2 answers
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
Joe Parlett | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Return on Investment

SolarWinds Server & Application Monitor

  • SolarWinds has helped to improve proactive resolution or mitigation of application issues. This has often resulted in issues fixed before customers were aware of the problem.
  • SolarWinds has provided valuable information when troubleshooting issues to meet Service Level Agreements.
  • SolarWinds has helped get the correct team working on issues.
Anonymous | TrustRadius Reviewer

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Server & Application Monitor Editions & Modules

Additional Pricing Details
SAM pricing starts at $2,995.

Retrace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

Rating Summary

Likelihood to Recommend

SolarWinds Server & Application Monitor
8.6
Retrace
7.3

Likelihood to Renew

SolarWinds Server & Application Monitor
8.3
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Usability

SolarWinds Server & Application Monitor
8.7
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Reliability and Availability

SolarWinds Server & Application Monitor
4.6
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Performance

SolarWinds Server & Application Monitor
4.6
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Support Rating

SolarWinds Server & Application Monitor
8.0
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7.3

Online Training

SolarWinds Server & Application Monitor
4.5
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Implementation Rating

SolarWinds Server & Application Monitor
4.6
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Scalability

SolarWinds Server & Application Monitor
4.6
Retrace

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