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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    Pricing
    Sophos Intercept XSyncro
    Editions & Modules
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    Offerings
    Pricing Offerings
    Sophos Intercept XSyncro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.Discount available for annual payment.
    More Pricing Information
    Community Pulse
    Sophos Intercept XSyncro
    Considered Both Products
    Sophos
    No answer on this topic
    SyncroMSP Servably Inc
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Sophos Intercept XSyncro
    Endpoint Security
    Comparison of Endpoint Security features of Sophos Intercept X and Syncro
    Feature
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Syncro
    -
    Ratings
    Anti-Exploit Technology8.623 Ratings00 Ratings
    Endpoint Detection and Response (EDR)8.024 Ratings00 Ratings
    Centralized Management8.024 Ratings00 Ratings
    Hybrid Deployment Support8.03 Ratings00 Ratings
    Infection Remediation7.924 Ratings00 Ratings
    Vulnerability Management8.44 Ratings00 Ratings
    Malware Detection8.024 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Sophos Intercept X and Syncro
    Feature
    Sophos Intercept X
    -
    Ratings
    Syncro
    6.4
    3 Ratings
    11% below category average
    Virtualization monitoring00 Ratings7.43 Ratings
    IT Asset Discovery00 Ratings5.32 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Sophos Intercept X and Syncro
    Feature
    Sophos Intercept X
    -
    Ratings
    Syncro
    7.6
    4 Ratings
    7% above category average
    Remote monitoring00 Ratings8.44 Ratings
    Network device monitoring00 Ratings6.63 Ratings
    Activity Monitoring00 Ratings7.83 Ratings
    Management Tasks
    Comparison of Management Tasks features of Sophos Intercept X and Syncro
    Feature
    Sophos Intercept X
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    8% above category average
    Patch Management00 Ratings7.73 Ratings
    Policy-based automation00 Ratings6.93 Ratings
    Remote Access
    Comparison of Remote Access features of Sophos Intercept X and Syncro
    Feature
    Sophos Intercept X
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    4% above category average
    Attended device access00 Ratings8.83 Ratings
    Unattended device access00 Ratings7.63 Ratings
    Mobile device access00 Ratings7.01 Ratings
    Virtual device access00 Ratings8.02 Ratings
    Multiple-display support00 Ratings4.52 Ratings
    Multiple concurrent sessions00 Ratings8.13 Ratings
    Best Alternatives
    Sophos Intercept XSyncro
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sophos Intercept XSyncro
    Likelihood to Recommend
    8.2
    (41 ratings)
    6.4
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (8 ratings)
    6.9
    (4 ratings)
    Support Rating
    8.1
    (12 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Sophos Intercept XSyncro
    Likelihood to Recommend
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    Pros
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    Cons
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Usability
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    Support Rating
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Implementation Rating
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Alternatives Considered
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    Return on Investment
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    ScreenShots

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.