Sophos UTM vs. Symantec Encryption

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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I think Symantec Endpoint Protection provides very good protection from all kind of threats. Due to the lean interface, it is sure easy to use. However, set up and start up is time-consuming. It can cause old computers to slow down during start up. Overall, it does perform at the top level as a business-level endpoint protection solution. I feel very safe while working at the office as I've never encountered any issues with this software before. Any kind of spyware or malware is defeated instantly by the help of this up-to-date database.

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Ease of use for end users. The outlook add in helps with encryption.
• The auto encrypt rules are very intuitive and work every time.
• Encryption strength.

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• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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• The process to set up a user account is a real pain. Symantec requires the user answer a bunch of security questions if they need to reset their password, but no one ever remembers the answers to the questions that they selected.
• Since we use this for remote users who don't always connect to our VPN, when they change their network password it isn't always reflected in Windows and the Symantec Endpoint Encryption (SEE) passwords frequently get out of sync. When the user eventually does connect to the VPN, they do sync and really throw the user for a loop in which passwords to use.
• We found a huge problem with SSDs where an encrypted drive operated twice as slow as a mechanical drive. I believe this was addressed in a later release.

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The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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We needed a tool to manage BitLocker and FileVault and this product does both. Also, we needed a product to manage our self-encrypting drives (OPAL drives) and things work great

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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• Keeps our company compliant with HIPPA and other requirements that our customers have.
• Does not affect user's day to day work.
• Increased security for mobile employees.