Spiceworks Help Desk vs. Web+Center
Spiceworks Help Desk vs. Web+Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A | |
Web+Center | Enterprise companies (1,001+ employees) | Web+Center is a suite of open source, web-based help desk applications that run onsite or in the cloud and support all browser-based devices, including PCs, Macs, smart phones and tablets. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management. According to the vendor, community colleges, hospitals, small businesses,… | $25 Per User per Month |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Spiceworks Help Desk | Web+Center | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Spiceworks Help Desk | Web+Center | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spiceworks Help Desk | Web+Center | |
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Likelihood to Recommend | 8.8 (82 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 10.0 (29 ratings) | - (0 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Availability | 10.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.7 (26 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (7 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Spiceworks Help Desk | Web+Center | |
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Likelihood to Recommend | Spiceworks Ziff Davis | Internet Software Sciences |
Pros | Spiceworks Ziff Davis | Internet Software Sciences |
Cons | Spiceworks Ziff Davis | Internet Software Sciences |
Likelihood to Renew | Spiceworks Ziff Davis | Internet Software Sciences No answers on this topic |
Usability | Spiceworks Ziff Davis | Internet Software Sciences No answers on this topic |
Reliability and Availability | Spiceworks Ziff Davis | Internet Software Sciences No answers on this topic |
Support Rating | Spiceworks Ziff Davis | Internet Software Sciences No answers on this topic |
Implementation Rating | Spiceworks Ziff Davis | Internet Software Sciences No answers on this topic |
Alternatives Considered | Spiceworks Ziff Davis | Internet Software Sciences |
Return on Investment | Spiceworks Ziff Davis | Internet Software Sciences |
ScreenShots | Web+Center Screenshots |