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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk Enterprise

    Score8.6 out of 10
    N/ASplunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A

    Twilio Segment

    Score8.4 out of 10
    N/ASegment is a customer data platform that helps engineering teams at companies like Tradesy, TIME, Inc., Gap, Lending Tree, PayPal, and Fender, etc., achieve time and cost savings on their data infrastructure, which was acquired by Twilio November 2020. The vendor says they also enable Product, BI, and Marketing teams to access 200+ tools (Mixpanel, Salesforce, Marketo, Redshift, etc.) to better understand and optimize customer preferences for growth— all integrations are pre-built and…

    $120

    per month

    Pricing
    Splunk EnterpriseTwilio Segment
    Editions & Modules
    No answers on this topic
    Free
    $0.00
    Includes 1,000 visitors/mo
    Team
    $120.00
    Includes 10,000 visitors/mo
    Business
    Contact Sales
    Custom Volume
    Offerings
    Pricing Offerings
    Splunk EnterpriseTwilio Segment
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk EnterpriseTwilio Segment
    Considered Both Products
    Cisco
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    59 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    43 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    50 Answers
    86%
    Implementation went as expected
    12 Answers
    Features
    Splunk EnterpriseTwilio Segment
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Splunk Enterprise and Twilio Segment
    Feature
    Splunk Enterprise
    8.2
    91 Ratings
    3% above category average
    Twilio Segment
    -
    Ratings
    Centralized event and log data collection9.085 Ratings00 Ratings
    Correlation8.487 Ratings00 Ratings
    Event and log normalization/management8.488 Ratings00 Ratings
    Deployment flexibility8.081 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.282 Ratings00 Ratings
    Custom dashboards and workspaces8.887 Ratings00 Ratings
    Host and network-based intrusion detection7.865 Ratings00 Ratings
    Data integration/API management8.334 Ratings00 Ratings
    Behavioral analytics and baselining7.732 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds7.933 Ratings00 Ratings
    Response orchestration and automation7.529 Ratings00 Ratings
    Reporting and compliance management8.634 Ratings00 Ratings
    Incident indexing/searching8.737 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Splunk Enterprise and Twilio Segment
    Feature
    Splunk Enterprise
    -
    Ratings
    Twilio Segment
    7.6
    2 Ratings
    8% below category average
    Tag library00 Ratings8.01 Ratings
    Tag variable mapping00 Ratings8.01 Ratings
    Ease of writing custom tags00 Ratings8.01 Ratings
    Rules-driven tag execution00 Ratings7.01 Ratings
    Tag performance monitoring00 Ratings7.01 Ratings
    Page load times00 Ratings8.01 Ratings
    Mobile app tagging00 Ratings7.01 Ratings
    Library of JavaScript extensions00 Ratings7.52 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Splunk Enterprise and Twilio Segment
    Feature
    Splunk Enterprise
    -
    Ratings
    Twilio Segment
    7.6
    2 Ratings
    7% below category average
    Standard visitor segmentation00 Ratings8.02 Ratings
    Behavioral visitor segmentation00 Ratings7.52 Ratings
    Traffic allocation control00 Ratings7.02 Ratings
    Website personalization00 Ratings8.01 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Splunk Enterprise and Twilio Segment
    Feature
    Splunk Enterprise
    -
    Ratings
    Twilio Segment
    8.3
    3 Ratings
    2% above category average
    Account Scoring00 Ratings8.52 Ratings
    Customer Data Governance00 Ratings9.02 Ratings
    Data Connectors00 Ratings8.73 Ratings
    Data Enhancement00 Ratings8.02 Ratings
    Data Ingestion00 Ratings8.73 Ratings
    Data Storage00 Ratings8.52 Ratings
    Data Visibility00 Ratings8.02 Ratings
    Event Data00 Ratings8.02 Ratings
    Identity Resolution00 Ratings7.52 Ratings
    Best Alternatives
    Splunk EnterpriseTwilio Segment
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk EnterpriseTwilio Segment
    Likelihood to Recommend
    8.7
    (112 ratings)
    8.7
    (21 ratings)
    Likelihood to Renew
    8.5
    (25 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (45 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (19 ratings)
    7.7
    (8 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Splunk EnterpriseTwilio Segment
    Likelihood to Recommend
    Cisco
    I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
    Incentivized
    Read full review
    Twilio
    Best suited: - Merging emails coming from: Facebook leads forms, Unbounce or landing pages forms, Google forms, any other kind of lead generation tool and bundling all that information together for a single user "profile". - Passing events generated in multiple applications by the same user (product selected in web, product discarded in cart, etc) and delivering those events into other applications (like a CRM) Less appropriate: - Reading/updating data directly from segment from a frontend application
    Incentivized
    Read full review
    Pros
    Cisco
    • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
    • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
    • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
    Incentivized
    Read full review
    Twilio
    • Multi-platform. Segment has easy integrations in many different web, backend, and app platforms/frameworks. We use the Segment SDK in Android and iOS as well as our node.js backend.
    • Segment is fairly affordable for early-stage companies that are trying out different analytics software. The "developer" plan is free and is suitable for most companies with products that have a small user base.
    • The UI is great! It is extremely intuitive and easy-to-learn, and this made it take very little time to integrate this software into our analytics and marketing workflows.
    Incentivized
    Read full review
    Cons
    Cisco
    • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
    • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
    • Better insight into daily ingestion values
    Incentivized
    Read full review
    Twilio
    • More and richer sources. For example, MailChimp is a source but the data you get from MailChimp is quite limited. I ended up writing my own scripts to take better advantage of MailChimp's API because Segment's integration was lacking.
    • Better examples on how to set up event tracking. Pageview tracking is easy enough, but it would be nice if they had a sample app and corresponding code for it and showed you, via Git commits, how to add various kinds of events.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Read full review
    Twilio
    No answers on this topic
    Usability
    Cisco
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Reliability and Availability
    Cisco
    When properly setup and configured, Splunk is extremely reliable.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Support Rating
    Cisco
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Incentivized
    Read full review
    Twilio
    Over the period it took us to set up, we kept going back to their enablement team to help us with the setup, and they were always ready and were very helpful in the entire process. Even with their documentation, they took the time out to help us work through the process. We've never had a message/email unanswered for more than an hour on working days.
    Incentivized
    Read full review
    Online Training
    Cisco
    The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
    Read full review
    Twilio
    No answers on this topic
    Implementation Rating
    Cisco
    Smooth without too many major issues.
    Incentivized
    Read full review
    Twilio
    No answers on this topic
    Alternatives Considered
    Cisco
    A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
    Incentivized
    Read full review
    Twilio
    We chose Twilio Segment for the good API integration and node resources, I would use Ontraport again, particularly if I didn't have the requirements for API and development/platform integration. Certainly the set up and management is easy and seamless with both the API and the user interface to use depending on circumstances and requirements.
    Incentivized
    Read full review
    Scalability
    Cisco
    Splunk can scale in to the petabyte per day range which of course is awesome
    Read full review
    Twilio
    No answers on this topic
    Return on Investment
    Cisco
    • Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
    • At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
    • Going one place to view logs was very beneficial to have.
    Incentivized
    Read full review
    Twilio
    • Segment has enabled us to get a full view of our front end activity, join it to our back-end activity, and get full visibility into our funnels and user activity.
    • Segment lets us send events to ad tools with a full audit trail so all the numbers line up.
    • Segment also brings data from other sources into our data warehouse, saving our data engineering time from building commodity connectors.
    Read full review
    ScreenShots

    Twilio Segment Screenshots

    Screenshot of Destinations CatalogScreenshot of Destinations Main OverviewScreenshot of Sources Main OverviewScreenshot of DebuggerScreenshot of DocsScreenshot of Destination Settings