Splunk Enterprise vs. xMatters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk Enterprise
Score 8.3 out of 10
N/A
Splunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A
xMatters
Score 8.8 out of 10
N/A
xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.
$9
per month
Pricing
Splunk EnterprisexMatters
Editions & Modules
No answers on this topic
Starter
$9
per user/per month
Base
$39
per user/per month
Free
Free
Advanced
Contact for quote
Offerings
Pricing Offerings
Splunk EnterprisexMatters
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Splunk EnterprisexMatters
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Splunk Enterprise
7.4
54 Ratings
5% below category average
xMatters
-
Ratings
Centralized event and log data collection6.553 Ratings00 Ratings
Correlation6.052 Ratings00 Ratings
Event and log normalization/management6.153 Ratings00 Ratings
Deployment flexibility7.549 Ratings00 Ratings
Integration with Identity and Access Management Tools7.549 Ratings00 Ratings
Custom dashboards and workspaces8.554 Ratings00 Ratings
Host and network-based intrusion detection7.037 Ratings00 Ratings
Data integration/API management8.35 Ratings00 Ratings
Behavioral analytics and baselining7.74 Ratings00 Ratings
Rules-based and algorithmic detection thresholds7.84 Ratings00 Ratings
Response orchestration and automation6.94 Ratings00 Ratings
Reporting and compliance management7.94 Ratings00 Ratings
Incident indexing/searching8.95 Ratings00 Ratings
Best Alternatives
Splunk EnterprisexMatters
Small Businesses
AlienVault USM
AlienVault USM
Score 8.0 out of 10

No answers on this topic

Medium-sized Companies
InsightIDR
InsightIDR
Score 8.5 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
Enterprises
Microsoft Sentinel
Microsoft Sentinel
Score 8.5 out of 10
Freshservice
Freshservice
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Splunk EnterprisexMatters
Likelihood to Recommend
7.0
(70 ratings)
8.0
(8 ratings)
Likelihood to Renew
10.0
(17 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
8.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.4
(17 ratings)
9.9
(5 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Splunk EnterprisexMatters
Likelihood to Recommend
Splunk
Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
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Everbridge
We use xMatters for our alerting on critical matters. ServiceNow is our incident management system and it ties into xMatters. When a critical alert is generated it will notify the appropriate party. I'm trying to see if two other departments can use it. We are looking for a refrigeration system and for weather alerts when bad storms are coming
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Pros
Splunk
  • Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
  • Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
  • Dashboards provide insights into historical data
  • Love how Splunk indexes all of the data and provides keys to search on
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Everbridge
  • Close to real-time alert notifications over preferable options, like phone call, text, email, or app notification.
  • Automated incident communication about critical system outages based on alerts received in the system.
  • Automated on-call roster and notification deliveries to SME.
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Cons
Splunk
  • At times some queries can run slowly if indices are not on a portion of the query you use.
  • Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
  • Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
  • Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.
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Everbridge
  • While the Workflow's are one of xMatters's strengths, the complexity can make it difficult at times to get things configured properly and get the desired result.
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Likelihood to Renew
Splunk
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
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Everbridge
No answers on this topic
Usability
Splunk
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
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Everbridge
xMatters has a pretty good UI. However, its versatility does get in the way a little as the number of options can be overwhelming, and it sometimes takes a while to find the place you want, or get the result you want. I don't have any suggestions on how to fix this, it's just a side effect of the complexity that xMatters offers.
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Reliability and Availability
Splunk
When properly setup and configured, Splunk is extremely reliable.
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Everbridge
No answers on this topic
Support Rating
Splunk
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
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Everbridge
xMatters has a good support team that respond in a timely fashion within the agreed SLA with our company. They also have elaborate documentation on how to onboard xMatters in your organization, how to administer it and use it. They have very good fault mitigation capability which helps us to get quick recovery in case of system failures.
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Online Training
Splunk
The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
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Everbridge
No answers on this topic
Implementation Rating
Splunk
Smooth without too many major issues.
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Everbridge
No answers on this topic
Alternatives Considered
Splunk
I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
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Everbridge
xMatters is a market leader among many new burgeoning products in the stakeholder notification space. They are historically one of two original enterprise products in this space. Great client base of large companies and good reputation. xMatters offers flexible licensing models, depending on functional needs. It's easy to learn and use but slightly more difficult to administer.
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Scalability
Splunk
Splunk can scale in to the petabyte per day range which of course is awesome
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Everbridge
No answers on this topic
Return on Investment
Splunk
  • Overall very positive. It has provided visibility to what is going on within our network.
  • One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
  • In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.
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Everbridge
  • Quicker response times for on-call personnel.
  • Managers are able to pull reports faster for any incidents escalated to their team.
  • When needing to contact another on-call associate from another team, xMatters provides conference bridge lines. You don't have to set up meetings through Outlook or Skype.
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ScreenShots