Splunk IT Service Intelligence (ITSI) vs. IBM Turbonomic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk IT Service Intelligence (ITSI)
Score 8.9 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
IBM Turbonomic
Score 8.3 out of 10
Enterprise companies (1,001+ employees)
IBM Turbonomic is a performance and cost optimization platform for public, private, and hybrid clouds used by cloud, infrastructure operations, and architecture to assure application performance while eliminating inefficiencies by dynamically resourcing applications through automated actions. IBM states that Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years over…
$3,333
per month per installation
Pricing
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Editions & Modules
No answers on this topic
IBM® Turbonomic Cloud Optimization Essentials
$3,333
per month per installation
IBM® Turbonomic Hybrid Standard (Software)
Varies - Request a Quote
per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
IBM® Turbonomic Cloud Standard
Varies - Request a Quote
per month For customers with more than $2 million USD annual cloud spend
IBM® Turbonomic Hybrid Standard
Varies - Request a Quote
per month Advanced hybrid cloud optimization capabilities for customers with 200 managed virtual servers (MVS) or more
Offerings
Pricing Offerings
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details* Estimated prices do not include tax and are for new Turbonomic customers, initial purchase only. Volume discounting available.
More Pricing Information
Community Pulse
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Cloud Management
Comparison of Cloud Management features of Product A and Product B
Splunk IT Service Intelligence (ITSI)
-
Ratings
IBM Turbonomic
7.2
6 Ratings
18% below category average
Cloud Management Security00 Ratings7.15 Ratings
Automation and Orchestration00 Ratings7.15 Ratings
Cost Management00 Ratings7.56 Ratings
Cloud Management Performance Monitoring00 Ratings7.36 Ratings
Governance and Compliance00 Ratings7.26 Ratings
Resource Management00 Ratings7.45 Ratings
Systems Integration00 Ratings6.95 Ratings
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Splunk IT Service Intelligence (ITSI)IBM Turbonomic
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User Ratings
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Likelihood to Recommend
10.0
(27 ratings)
8.2
(138 ratings)
Likelihood to Renew
8.2
(2 ratings)
9.0
(24 ratings)
Usability
10.0
(1 ratings)
8.0
(20 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(6 ratings)
Support Rating
8.9
(2 ratings)
8.1
(25 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
10.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.7
(18 ratings)
Configurability
-
(0 ratings)
10.0
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(4 ratings)
Product Scalability
-
(0 ratings)
10.0
(3 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Splunk IT Service Intelligence (ITSI)IBM Turbonomic
Likelihood to Recommend
Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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IBM
Measure the usage of resources across different platforms, from Kubernetes to VMs on-premises or in the cloud, to obtain current capacity metrics and plan for future scenarios. Reduce IT infrastructure costs by taking automated actions based on resource underutilization, such as shutting down VMs or changing resource definitions.
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Pros
Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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IBM
  • Presentation is nice. Its easy to understand what your looking at and the data that is being presented to you.
  • Properly identify resource utilization and recommendations for action on how VMs can be improved and resources can be better utilized.
  • It was also able to tell us the same information and analysis for cloud resources. I was not expecting that.
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Cons
Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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IBM
  • It would be nice if the UI included a break-down of features that are both licensed as well as un-licensed. That way, you could not only see what you have, but what you don't.
  • The right-sizing recommendations are great, but very little info is given about why the recommendation is being made. More info would not only increase understanding, but would also help drive decision-making.
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Likelihood to Renew
Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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IBM
We are certainly happy with Turbonomic as a whole and have invested quite a bit of time and effort into learning the ins and outs of the product. We have our reporting setup the way we want it and have gained definite value from these features. I will say though that many products nowadays are offering more native monitoring, reporting, and alerting features which may eventually steer us away from this product
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Usability
Splunk
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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IBM
Excellent approach to larger VM organizational management. They have an very clean integrated dashboard that allows us to see everything in our environment and what that is doing in real-time. It works on multiple hyper-visors really well and integrates capacity planning on my local site as well as my cloud locations.
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Reliability and Availability
Splunk
No answers on this topic
IBM
VMTurbo has not caused any outages by not doing what we expect it to do.
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Performance
Splunk
No answers on this topic
IBM
It allocates resources among applications by showing more on the cost breakdown by cloud service, with metrics on cloud provider information like Azure Management, Identity, Networking, Storage with costs per day, and total services costs. This then could facilitate and show the corresponding actions thereafter upon scaling.
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Support Rating
Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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IBM
When I contact support I get a quick response and they are able to solve my problem quickly. I also get a sense that they want to make sure that we are getting value from the product and walk me through whatever steps are needed to accomplish my goals.
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In-Person Training
Splunk
No answers on this topic
IBM
Alex (from VMTurbo) has worked with the product for years and helped develop the product. He was very knowledgeable and was able to provide our support team with details knowledge on how to get our deployment configured correctly as well as help with another VMTurbo POC within another customers environment.
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Online Training
Splunk
No answers on this topic
IBM
After buying VMTurbo Operations Manager, I was invited to an online user training event. I felt this training was effective and dug just deep enough to be informative yet still keep my attention. Additionally, the webinar was free.
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Implementation Rating
Splunk
No answers on this topic
IBM
The implementation was very simple. Just upload an OVA file and power on the VM. Once it comes up enter some networking information and you can then access the web interface. From there, just begin configuring the system for your environment by adding you license and the various virtual environments and storage through the inventory tab
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Alternatives Considered
Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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IBM
As the organization had experience of years in using IBM products, we had the confidence that they will provide us with great support. And we needed a reliable solution as a financial institute to ensure continuous operations. Even though the price was very high, we made the correct decision to go ahead with IBM Turbonomic as the feedback from existing users in the region was very positive. We needed a solution which was capable of handling our automation requirements. All these were green in IBM Turbonomic.
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Scalability
Splunk
No answers on this topic
IBM
easy scalable, adding new clusters in, no big deal.
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Professional Services
Splunk
No answers on this topic
IBM
Professional services were always there to guide us in our transformation to the cloud. They understood our business model and then were able to provide guidance on what we needed from the tool.
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Return on Investment
Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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IBM
  • Application performance has been a big one. With Turbonomic keeping everything running at top performance, it can make changes when extra resources are need, quicker than somebody being notified and then making the necessary changes.
  • Turbonomic has been a great cost savings for us on multiple occasions. We use it every time we are improving servers.
  • With the planning feature we get the best performance form new hardware purchases
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ScreenShots

IBM Turbonomic Screenshots

Screenshot of IBM Turbonomic Action Center, where it shows the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of IBM Turbonomic Application, a view that shows the global environment across private and public infrastructure from the context of individual application components. Users can optimize one application at a time by viewing each app's pending actions. The Supply Chain at left shows all of the entities across applications and their interdependencies.Screenshot of the IBM Turbonomic Cloud Executive Dashboard, an out of the box dashboard that allow users to rapidly communicate value to executives. This view shows the cloud cost savings opportunities realized and not yet realized over any time period.Screenshot of the IBM Turbonomic Action Center, a display of the list of optimization actions across the global environment—on-prem and cloud—that should be taken to minimize cost while assuring performance.Screenshot of an IBM Turbonomic Cloud view, where the public cloud environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in the public cloud(s) and their interdependencies.Screenshot of the IBM Turbonomic On-Prem viewl that shows the user's private data center environment(s) and all of the pending actions required to bring them into an efficient, performant state. The Supply Chain at left shows all of the entities in data center(s) and the interdependencies between them.