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Splunk IT Service Intelligence (ITSI) vs. VMware Workstation Pro

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    VMware Workstation Pro

    Score8 out of 10
    N/AVMware Workstation Pro is virtualization software which allows running multiple x86-based operating systems on one PC. Users can run Windows, Linux and BSD virtual machines on a Windows or Linux desktop.N/A
    Pricing
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Considered Both Products
    Cisco
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Server Virtualization
    Comparison of Server Virtualization features of Splunk IT Service Intelligence (ITSI) and VMware Workstation Pro
    Feature
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    VMware Workstation Pro
    7.7
    29 Ratings
    5% below category average
    Virtual machine automated provisioning00 Ratings9.222 Ratings
    Management console00 Ratings6.524 Ratings
    Live virtual machine backup00 Ratings7.322 Ratings
    Live virtual machine migration00 Ratings6.021 Ratings
    Hypervisor-level security00 Ratings9.521 Ratings
    Best Alternatives
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Small Businesses
    No answers on this topic
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    DX Spectrum
    Score7 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Likelihood to Recommend
    10.0
    (28 ratings)
    7.7
    (30 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    8.0
    (4 ratings)
    Support Rating
    8.9
    (2 ratings)
    7.7
    (2 ratings)
    User Testimonials
    Splunk IT Service Intelligence (ITSI)VMware Workstation Pro
    Likelihood to Recommend
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    VMware by Broadcom
    I would not recommend using a VM as a complete replacement for your everyday driver, but I would recommend
    it for testing. One way that I use Workstation Pro is with testing GPO's. I can
    make a change to a user or computer GPO, take a snapshot, reboot the computer
    to pull the GPO, see if it worked. If it didn't, I revert to the last snapshot before the GPO was pulled, make some changes to the GPO again, and test on the test VM. The same style
    of testing can be used with creating and changing scripts for computer changes.
    We have a whole computer setup script that installs software and changes a ton
    of settings. On a VM you can test over and over to make sure the script runs
    how you want it to and revert if you didn't like the script outcome. Especially
    handy with software installs, so you don't have to wait for a program to
    uninstall and then edit the script and run the script again. Using snapshots save me so much time in testing!
    Incentivized
    Read full review
    Pros
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    VMware by Broadcom
    • It provides a great remote access tool for accessing and managing servers in virtual environment. With the security risks surround remote desktop this provides a good alternative to do the same functions.
    • The app itself is very lightweight and easy to install/maintain.
    • Sandbox testing can be a time consuming thing to setup and do. Workstation makes this easy to create, use, and put away. This make you more willing to put new things in the sandbox and test them before production usage.
    • The cost of workstation is very affordable for the functionality that you get and you can try it for free before you buy it.
    • We use it to run apps that can be difficult to setup or conflict with other apps. We just spin this app VM up run it, and then shut it back down. The startup and shutdown is very quick.
    Incentivized
    Read full review
    Cons
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    VMware by Broadcom
    • At the moment, it's incompatible with Microsoft's HyperVM, which is used in Docker and the Linux Subsystem on Windows 2 (WSL 2).
    • VMware shared files sometimes stop working and need to be reset.
    • 3D support is limited to Windows and only certain scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    VMware by Broadcom
    It's a solid product, and if they make it compatible with HyperVM (WSL, Docker, etc.) it would be great
    Incentivized
    Read full review
    Usability
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    VMware by Broadcom
    It is well documented since it is a long actor in the virtualization scene. Easy to use for most user cases. Pretty much not maintenance on the software besides the occasional software updates and/or compatibility issues from time to time.
    Incentivized
    Read full review
    Support Rating
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    VMware by Broadcom
    I haven't had to call VMware Workstation support. The majority of the time, whenever I have a problem, I can perform an online search and find the answers I need. Online forums and users with similar situations are generally sufficient to answer any questions I have had, though, from previous experience at another company, their support is outstanding and responsive to circumstances. However, that is generally for a paid support contract and should be expected when you are paying for that support.
    Incentivized
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    Alternatives Considered
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    VMware by Broadcom
    VMware ESXi is more enterprise based whereas VMware Workstation offers capabilities at a lower cost and smaller scale. VMware Workstation Pro is also user friendly and easy to install. It can be utilized on a regular desktop system as the name implies. It helps with also demonstrations when needed to clients without having bulky hardware every time.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    VMware by Broadcom
    • When updating multiple VM's, this is a much quicker option vs trying to either RDP to them or console using Vcenter
    • We are required to run a VM locally for certain tasks, and this has been the most effective way to use it
    • The ability to manage a VM without having to worry about the console freezing up helps with management
    Incentivized
    Read full review
    ScreenShots