Onomi, by SpotMe vs. ThunderTix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Onomi
Score 0.0 out of 10
N/A
Onomi is an event-centric customer engagement solution for life sciences, from SpotMe. It helps companies create personalized, compliant experiences designed to boost HCP and patient engagement.N/A
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…
$20
per month ticket
Pricing
Onomi, by SpotMeThunderTix
Editions & Modules
No answers on this topic
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
White Glove
$175
per month ticket
Offerings
Pricing Offerings
OnomiThunderTix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$175 per month (and $1.95 per ticket)
Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
More Pricing Information
Community Pulse
Onomi, by SpotMeThunderTix
Considered Both Products
Onomi

No answer on this topic

ThunderTix
Chose ThunderTix
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
Chose ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for …
Chose ThunderTix
I have looked at Event Brite. I have looked at a number of others, who I do not wish to list. I actually thought that most have a lot to offer and are probably great, but none fit us the way that Thundertix does. It would take a hell of a sales pitch to take us away.
Chose ThunderTix
Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.
Chose ThunderTix
We felt ThunderTix was easier to use not to mention lower in cost to us and to our patrons.
Features
Onomi, by SpotMeThunderTix
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Onomi, by SpotMe
-
Ratings
ThunderTix
8.4
Ratings
6% above category average
Registration, RSVP, and ticketing00 Ratings9.10 Ratings
Email marketing00 Ratings9.10 Ratings
Audience engagement00 Ratings8.20 Ratings
Event analytics00 Ratings7.40 Ratings
Best Alternatives
Onomi, by SpotMeThunderTix
Small Businesses
Whova
Whova
Score 9.5 out of 10
Whova
Whova
Score 9.5 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.2 out of 10
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User Ratings
Onomi, by SpotMeThunderTix
Likelihood to Recommend
-
(0 ratings)
9.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Onomi, by SpotMeThunderTix
Likelihood to Recommend
No answers on this topic
It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.
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Pros
No answers on this topic
  • Site is easy to use for both our customers and for us using in the back office
  • Platforms are aesthetically pleasing and easy to integrate
  • Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
  • The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
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Cons
No answers on this topic
  • We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
  • Thundertix does not currently have any text message features in place. I hope to see that in the future.
  • Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
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Likelihood to Renew
No answers on this topic
We have been with them for over a decade and have no interest in leaving.
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Usability
No answers on this topic
It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
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Support Rating
No answers on this topic
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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Implementation Rating
No answers on this topic
It was an easy transition that took less than a month from planning to implementation
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Alternatives Considered
No answers on this topic
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
Read full review
Return on Investment
No answers on this topic
  • Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.
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ScreenShots

ThunderTix Screenshots

Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.