What users are saying about
Top Rated
271 Ratings
87 Ratings
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Score 7.6 out of 100
Top Rated
271 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Online Storefront

    7.2

    Spryker Cloud Commerce OS

    72%

    Squarespace

    Feature Set Not Supported
    N/A
    Spryker Cloud Commerce OS ranks higher in 8/8 features

    Product catalog & listings

    7.7
    77%
    60 Ratings
    N/A
    0 Ratings

    Product management

    6.8
    68%
    60 Ratings
    N/A
    0 Ratings

    Bulk product upload

    7.1
    71%
    52 Ratings
    N/A
    0 Ratings

    Branding

    7.5
    75%
    53 Ratings
    N/A
    0 Ratings

    Mobile storefront

    7.6
    76%
    51 Ratings
    N/A
    0 Ratings

    Product variations

    7.7
    77%
    63 Ratings
    N/A
    0 Ratings

    Visual customization

    7.0
    70%
    56 Ratings
    N/A
    0 Ratings

    CMS

    5.8
    58%
    58 Ratings
    N/A
    0 Ratings

    Online Shopping Cart

    7.8

    Spryker Cloud Commerce OS

    78%

    Squarespace

    Feature Set Not Supported
    N/A
    Spryker Cloud Commerce OS ranks higher in 2/2 features

    Abandoned cart recovery

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Checkout user experience

    7.7
    77%
    58 Ratings
    N/A
    0 Ratings

    Online Payment System

    7.9

    Spryker Cloud Commerce OS

    79%

    Squarespace

    Feature Set Not Supported
    N/A
    Spryker Cloud Commerce OS ranks higher in 1/1 features

    eCommerce security

    7.9
    79%
    55 Ratings
    N/A
    0 Ratings

    eCommerce Marketing

    7.0

    Spryker Cloud Commerce OS

    70%

    Squarespace

    Feature Set Not Supported
    N/A
    Spryker Cloud Commerce OS ranks higher in 3/3 features

    Promotions & discounts

    7.6
    76%
    57 Ratings
    N/A
    0 Ratings

    Personalized recommendations

    6.3
    63%
    42 Ratings
    N/A
    0 Ratings

    SEO

    7.1
    71%
    51 Ratings
    N/A
    0 Ratings

    eCommerce Business Management

    7.8

    Spryker Cloud Commerce OS

    78%

    Squarespace

    Feature Set Not Supported
    N/A
    Spryker Cloud Commerce OS ranks higher in 5/5 features

    Multi-site management

    7.5
    75%
    55 Ratings
    N/A
    0 Ratings

    Order processing

    8.4
    84%
    59 Ratings
    N/A
    0 Ratings

    Inventory management

    7.5
    75%
    52 Ratings
    N/A
    0 Ratings

    Shipping

    7.1
    71%
    45 Ratings
    N/A
    0 Ratings

    Custom functionality

    8.3
    83%
    60 Ratings
    N/A
    0 Ratings

    Security

    Spryker Cloud Commerce OS

    Feature Set Not Supported
    N/A
    8.6

    Squarespace

    86%
    Squarespace ranks higher in 1/1 features

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    57 Ratings

    Platform & Infrastructure

    Spryker Cloud Commerce OS

    Feature Set Not Supported
    N/A
    7.7

    Squarespace

    77%
    Squarespace ranks higher in 2/2 features

    API

    N/A
    0 Ratings
    7.7
    77%
    42 Ratings

    Internationalization / multi-language

    N/A
    0 Ratings
    7.8
    78%
    30 Ratings

    Web Content Creation

    Spryker Cloud Commerce OS

    Feature Set Not Supported
    N/A
    8.5

    Squarespace

    85%
    Squarespace ranks higher in 8/8 features

    WYSIWYG editor

    N/A
    0 Ratings
    8.6
    86%
    74 Ratings

    Code quality / cleanliness

    N/A
    0 Ratings
    8.7
    87%
    66 Ratings

    Admin section

    N/A
    0 Ratings
    8.5
    85%
    84 Ratings

    Page templates

    N/A
    0 Ratings
    8.9
    89%
    85 Ratings

    Library of website themes

    N/A
    0 Ratings
    8.1
    81%
    83 Ratings

    Mobile optimization / responsive design

    N/A
    0 Ratings
    8.6
    86%
    81 Ratings

    Publishing workflow

    N/A
    0 Ratings
    8.5
    85%
    73 Ratings

    Form generator

    N/A
    0 Ratings
    8.3
    83%
    67 Ratings

    Web Content Management

    Spryker Cloud Commerce OS

    Feature Set Not Supported
    N/A
    8.0

    Squarespace

    80%
    Squarespace ranks higher in 5/5 features

    Content taxonomy

    N/A
    0 Ratings
    8.3
    83%
    65 Ratings

    SEO support

    N/A
    0 Ratings
    8.4
    84%
    70 Ratings

    Bulk management

    N/A
    0 Ratings
    7.7
    77%
    43 Ratings

    Availability / breadth of extensions

    N/A
    0 Ratings
    7.6
    76%
    57 Ratings

    Community / comment management

    N/A
    0 Ratings
    7.8
    78%
    57 Ratings

    Attribute Ratings

    • Squarespace is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.8

    Spryker Cloud Commerce OS

    78%
    69 Ratings
    8.4

    Squarespace

    84%
    85 Ratings

    Likelihood to Renew

    Spryker Cloud Commerce OS

    N/A
    0 Ratings
    10.0

    Squarespace

    100%
    4 Ratings

    Usability

    7.2

    Spryker Cloud Commerce OS

    72%
    68 Ratings
    10.0

    Squarespace

    100%
    4 Ratings

    Support Rating

    7.4

    Spryker Cloud Commerce OS

    74%
    68 Ratings
    10.0

    Squarespace

    100%
    4 Ratings

    Likelihood to Recommend

    Spryker Systems, GmbH

    Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system. It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
    Read full review

    Squarespace

    I have a gorgeous website that I made myself, thanks to Squarespace. I'm able to integrate marketing emails, SEO, analytics, online carts, pretty much instantly. If you want to get started fast, it's really great. I think if you want to customize square space and you're having trouble, it would be most helpful to hire a square space designer. That's what I would have done in retrospect.
    Read full review

    Pros

    Spryker Systems, GmbH

    • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
    • Scaling - Modern architecture makes it possible to scale flexible.
    • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
    • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
    • Order Management.
    Read full review

    Squarespace

    • Stupid simple to use. I know very creative people who cannot code and this is probably the easiest ever platform for them!
    • Pretty website templates and great functionality with showing off portfolios.
    • They've already figured out what are the problems that non-coding people have when creating websites and they've figured out a simple solution for all of it.
    Read full review

    Cons

    Spryker Systems, GmbH

    • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
    • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
    • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
    Read full review

    Squarespace

    • As a wine company it would really love it if Squarespace had an easy plugin for wine club subscriptions.
    • Squarespace would be awesome if it could automatically take your photos that you upload on the site and optimize them for the web and for the website.
    • I do wish we could have more than two contributors for the basic website costs.
    Read full review

    Pricing Details

    Spryker Cloud Commerce OS

    Starting Price

    Editions & Modules

    Spryker Cloud Commerce OS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Squarespace

      Starting Price

      $12 per month

      Editions & Modules

      Squarespace editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Personal: $12/month (paid annually) $16/month (paid monthly) Business: $18/month (paid annually) $26/month (paid monthly) Basic Commerce: $26/month (paid annually) $35/month (paid monthly) Advanced Commerce: $40/month (paid annually) $54/month (paid monthly)

        Likelihood to Renew

        Spryker Systems, GmbH

        No answers on this topic

        Squarespace

        Unless our website requires significantly more functionality in the future, I can't see us terminating our contract
        Read full review

        Usability

        Spryker Systems, GmbH

        Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
        Read full review

        Squarespace

        It's simple to use for someone who is really good with computers as well as those who are not. I've been using my personal squarespace for years and have also helped clients build a starting page which they are later able to manage theirselves.
        Read full review

        Support Rating

        Spryker Systems, GmbH

        Support suffered from Spryker Cloud Commerce OS's rapid growth. Contacts, department heads, and support systems changed frequently. Support processes as well as documentation are rather poor. One notices that they are putting more effort into the customers recently, but in the course of growth, there is still a lack of focus here. As a customer, I would like to see growth at a slower pace and a phase of stabilization.
        Read full review

        Squarespace

        Help is available directly from the back end and uses full sentence searching to find answers to questions others may have asked before. With a ton of articles and support questions documents, it is very likely that your question has been answered. If not each page has the ability to open a direct email to support. Each case has a number and can be followed. Responses are often quick and have links and directions clearly stated
        Read full review

        Alternatives Considered

        Spryker Systems, GmbH

        If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
        Read full review

        Squarespace

        Overall, as a designer, it makes perfect sense for small to large businesses to use a site such as SquareSpace. Costs are relatively reasonable with the ability to go in and do custom code.
        The issue is certain aspects of it, depending on the plan, you can't do. So, if you want to do API to the site, you need to use the top-tier program to do so. Even at custom code, you won't have access to the API section.
        As well, like all templates and themes, everybody is using the same style too.
        Read full review

        Return on Investment

        Spryker Systems, GmbH

        • Extending the reach and visibility of the brand through content and commerce.
        • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
        • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
        Read full review

        Squarespace

        • The key positive impact on my overall business objectives is how simple Squarespace sites are to implement new information. Whenever our services change, we can quickly update pages or even change how the website flows, in a very short window of time. This allows me to get back to more urgent work sooner.
        • Our Squarespace site for Club Swim Show helped present our web series to potential partners; Club Swim Show went on to partner with a popular swimming magazine and reach a larger audience through that magazine's hosting thanks to the professional design of our original website.
        • Squarespace does not bring in customers to my storefront, which is fine for me, since I sell things infrequently and it is not my main business, but might work against someone who is expecting a Shopify or Etsy level connection with buyer markets.
        Read full review

        Screenshots

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