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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Online

    Score7.8 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    WalkMe

    Score7.6 out of 10
    N/AWalkMe is a Digital Adoption Platform (DAP) that promises to transform the user experience in "today’s overwhelming digital world." Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe offers a transparent overlay that assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies.…N/A
    Pricing
    Square OnlineWalkMe
    Editions & Modules
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Square OnlineWalkMe
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month—
    More Pricing Information
    Community Pulse
    Square OnlineWalkMe
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    WalkMe
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    13 Answers
    Features
    Square OnlineWalkMe
    Security
    Comparison of Security features of Square Online and WalkMe
    Feature
    Square Online
    7.6
    31 Ratings
    8% below category average
    WalkMe
    -
    Ratings
    Role-based user permissions7.631 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Square Online and WalkMe
    Feature
    Square Online
    9.5
    22 Ratings
    20% above category average
    WalkMe
    -
    Ratings
    API9.517 Ratings00 Ratings
    Internationalization / multi-language9.518 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Square Online and WalkMe
    Feature
    Square Online
    6.5
    43 Ratings
    19% below category average
    WalkMe
    -
    Ratings
    WYSIWYG editor5.536 Ratings00 Ratings
    Code quality / cleanliness5.239 Ratings00 Ratings
    Admin section8.839 Ratings00 Ratings
    Page templates6.043 Ratings00 Ratings
    Library of website themes6.143 Ratings00 Ratings
    Mobile optimization / responsive design8.242 Ratings00 Ratings
    Publishing workflow5.335 Ratings00 Ratings
    Form generator7.036 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Square Online and WalkMe
    Feature
    Square Online
    9.4
    40 Ratings
    22% above category average
    WalkMe
    -
    Ratings
    Content taxonomy8.726 Ratings00 Ratings
    SEO support9.736 Ratings00 Ratings
    Bulk management9.621 Ratings00 Ratings
    Availability / breadth of extensions9.433 Ratings00 Ratings
    Community / comment management9.530 Ratings00 Ratings
    Best Alternatives
    Square OnlineWalkMe
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Joomla
    Score8.3 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square OnlineWalkMe
    Likelihood to Recommend
    9.6
    (44 ratings)
    8.1
    (29 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.6
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Square OnlineWalkMe
    Likelihood to Recommend
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    WalkMe
    • New system implementation - if you're switching or upgrading systems, you can ease users through the transition by providing in-system contextual guidance, extra tips, and automating clicks they don't need to worry about.
    • Data integrity - if you have users making mistakes in the system, you can add validation with WalkMe without the need for developer time and reduce those errors and upstream problems, and related costs
    • Reducing support tickets - if you have support tickets coming through about how to do tasks in a system, you can reduce the time and cost of your support staff answering these tickets by addressing the queries with WalkMe content
    • Change management - ease users through change with guidance and provide in-system surveys
    • Onboarding - bring new users quickly up to speed with onboarding tasks
    • Automation - automate your regular processes and cut system time, freeing users up for more important tasks
    • Process/system analysis - use the analytics to track where users are dropping off in processes and making errors and address these with WalkMe content
    • User experience - make your system more user friendly
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    WalkMe
    • Ease of use and getting up-to-speed in a few days only. WalkMe can be used by new users easily and quickly, yet provides a many advance features for power users to keep exploring and creating innovative solutions--there are always some things that you have not used earlier
    • Great analytics on our platform, usage and adoption by users, and surveys
    • Very friendly community of users who help each other all the time and structured upskilling programs, weekly tips keep the learning going
    Read full review
    Cons
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    WalkMe
    • Firefox plugin: The only time I use Firefox is when building a walk-thru. I would like to be able to use Chrome to build the walk-thrus.
    • Logic: Walk-thrus, Launchers, Shoutouts and walk-thru steps use different logic. I can't always fire something based on a click or URL when sometimes I would like to.
    • Design: You can use CSS to customize the look of your walk-thrus, but there isn't a way to remove the sidebar color of the walk-thrus.
    Incentivized
    Read full review
    Likelihood to Renew
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    WalkMe
    No answers on this topic
    Usability
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    WalkMe
    WalkMe has done a great job of making their tool easy to use. However because it is a Firefox plugin it causes me to need another browser and sacrifice the left 2 - 3 inches of my display, when working on a laptop this makes it a bit painful. Also when publishing you can organize your list of walk-thrus, the window size is small and limited to the constraints of the WalkMe tool.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    No answers on this topic
    WalkMe
    The WalkMe Support Team was phenomenal. My support rep made a genuine effort to ensure my success with using the WalkMe Software. She was kind, patient, and very knowledgeable on the software. If there was a question she did not know the answer too, she would find the answer and get back to me as soon as possible
    Incentivized
    Read full review
    Alternatives Considered
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    WalkMe
    My understanding is that WalkMe was selected based on its capability to support our requirements for our enterprise software. We wanted a product that allows us to provide help at the point of need, provide as little or as much help to guide the user to successfully use the product, and a product that is scalable and can support our growing capabilities.
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    WalkMe
    • With a promise to help onboard, we found that as people interacted with the walk throughs they didn't get any significant value. Self-service wasn't improved, in fact, we got more complaints from the walk throughs than help from them.
    • NPS surveys were a nightmare to try and integrate with our CRM so we could action the results. Lost time and energy without much support from the WalkMe team
    • No improvement to our Product Adoption, so all cost and time and energy spent on implementation was a loss.
    Read full review
    ScreenShots

    WalkMe Screenshots

    Screenshot of Reduce support costsScreenshot of Accelerate the onboarding processScreenshot of Automate any repetitve processScreenshot of Record your users in session to gain valuable visual analytics.