TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    StackAdapt

    Score7.1 out of 10
    N/AStackAdapt, headquartered in Toronto offers their native advertising specialized DSP, supporting programmatic advertising with audience discovery, B2B targeting, and engagement analytics among other features.N/A

    WebEngage

    Score4.1 out of 10
    N/AWebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
    Pricing
    StackAdaptWebEngage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    StackAdaptWebEngage
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
    More Pricing Information
    Community Pulse
    StackAdaptWebEngage
    Considered Both Products
    StackAdapt
    No answer on this topic
    WebEngage
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    83%
    Implementation went as expected
    5 Answers
    Features
    StackAdaptWebEngage
    Email & Online Marketing
    Comparison of Email & Online Marketing features of StackAdapt and WebEngage
    Feature
    StackAdapt
    -
    Ratings
    WebEngage
    7.4
    6 Ratings
    5% below category average
    Dynamic content00 Ratings7.36 Ratings
    Ability to test dynamic content00 Ratings7.76 Ratings
    Mobile optimization00 Ratings6.35 Ratings
    Email deliverability reporting00 Ratings7.16 Ratings
    List management00 Ratings7.86 Ratings
    Triggered drip sequences00 Ratings8.26 Ratings
    Lead Management
    Comparison of Lead Management features of StackAdapt and WebEngage
    Feature
    StackAdapt
    -
    Ratings
    WebEngage
    6.1
    5 Ratings
    26% below category average
    Lead nurturing automation00 Ratings6.65 Ratings
    Automated sales alerts and tasks00 Ratings5.65 Ratings
    Campaign Management
    Comparison of Campaign Management features of StackAdapt and WebEngage
    Feature
    StackAdapt
    -
    Ratings
    WebEngage
    6.9
    6 Ratings
    9% below category average
    Calendaring00 Ratings8.05 Ratings
    Event/webinar marketing00 Ratings5.74 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of StackAdapt and WebEngage
    Feature
    StackAdapt
    -
    Ratings
    WebEngage
    7.2
    6 Ratings
    4% below category average
    Dashboards00 Ratings7.56 Ratings
    Standard reports00 Ratings7.56 Ratings
    Custom reports00 Ratings6.76 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of StackAdapt and WebEngage
    Feature
    StackAdapt
    -
    Ratings
    WebEngage
    7.1
    6 Ratings
    7% below category average
    API00 Ratings8.26 Ratings
    Role-based workflow & approvals00 Ratings7.15 Ratings
    Customizability00 Ratings6.85 Ratings
    Integration with Salesforce.com00 Ratings6.15 Ratings
    Best Alternatives
    StackAdaptWebEngage
    Small Businesses
    Basis DSP
    Score9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    The Trade Desk
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Yahoo DSP
    Score8 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StackAdaptWebEngage
    Likelihood to Recommend
    8.2
    (25 ratings)
    7.3
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    StackAdaptWebEngage
    Likelihood to Recommend
    StackAdapt
    StackAdapt's programmatic buys are great for a quick awareness campaign to reach the most eyeballs. Solid user segmentation from 3rd party sources that is available almost immediately. The platform is less proficient at converting users, though I've never had sufficient volume to test if this works better for enterprise-level clients with more conversion data
    Incentivized
    Read full review
    WebEngage
    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Incentivized
    Read full review
    Pros
    StackAdapt
    • Audience targeting - there are so many options for both B2C and B2B audiences, from browsing behavior audiences to account-based marketing audiences to CRM lists. There's a way to find your ideal audience no matter their industry.
    • Pixel setup and management are pretty easy. It uses a universal pixel that you can easily place on your site. We use Google Tag Manager for this. Then, you can create any number of conversion events and easily implement them, also with Google Tag Manager, so we can trust we're getting good tracking.
    • It seems many display ad platforms lack optimization tools, but StackAdapt makes it easy to adjust, add, or remove audiences, pause certain website categories, exclude batches of websites, pause individual ads, and really fine-tune the targeting as you see what works and what doesn't.
    Incentivized
    Read full review
    WebEngage
    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Incentivized
    Read full review
    Cons
    StackAdapt
    • There has been occasional slopping maintenance of the campaigns, and we have to follow up with questions about spending spikes or significant changes in delivery CPMs.
    • Account rep knowledge can sometimes be lacking. When we question our reps about performance, we sometimes get confusing or nonsensical answers.
    • The reporting UI is definitely clunky and unintuitive.
    Incentivized
    Read full review
    WebEngage
    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Incentivized
    Read full review
    Likelihood to Renew
    StackAdapt
    The platform is easy to use and understand whether it is being used as self-serve or a managed service. The audience targeting is solid, and array of placements is versatile. With these, the level of engagement for video content is usually great
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Usability
    StackAdapt
    It is very user friendly and if any team members need further help, we are able to easily access their customer service team for hands on assistance with an actual human being, not a robot. Their team has been incredibly kind, understanding and thorough. It is really a great all in one tool for a business who relies greatly on advertising campaigns.
    Read full review
    WebEngage
    No answers on this topic
    Support Rating
    StackAdapt
    Support has been exceptional. Our dedicated team is always available and ready to answer any questions that may arise. We receive updates from them on a regular basis and they go above and beyond providing assistance when needed. The team is absolutely one of the bright spots in our relationship with StackAdapt
    Incentivized
    Read full review
    WebEngage
    No answers on this topic
    Alternatives Considered
    StackAdapt
    StackAdapt is significantly less expensive than The Trade Desk. StackAdapt doesn't have campaign minimums, unlike The Trade Desk, meaning you can experiment with a lower ad spend to gain client confidence before investing at a larger level. Plus they don't lock you into an annual contract or anything long term. It feels very similar to The Trade Desk but without the high contract.
    Incentivized
    Read full review
    WebEngage
    WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
    Incentivized
    Read full review
    Return on Investment
    StackAdapt
    • Excellent traffic from our ads. Traffic exceeded our forecast.
    • Excellent management of our budget. We did not spend near as much as we budgeted for the response we received through our test.
    • The lead conversion was not expected to be high due to the type of content we deployed, but we received zero conversions, well below anticipated when compared to other ads for the same content.
    Incentivized
    Read full review
    WebEngage
    • Helped in lowering cost of marketing.
    • Driving higher volume of Direct Sales.
    • Increasing conversion rate on the website.
    • Increasing lead to sale ratio.
    Incentivized
    Read full review
    ScreenShots

    WebEngage Screenshots

    Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)