What users are saying about
5 Ratings
36 Ratings
5 Ratings
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Score 10 out of 100
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Attribute Ratings

  • Stamped.io is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Stamped.io

100%
3 Ratings
1.6

Trustpilot

16%
7 Ratings

Likelihood to Renew

Stamped.io

N/A
0 Ratings
8.0

Trustpilot

80%
1 Rating

Support Rating

9.1

Stamped.io

91%
4 Ratings
8.7

Trustpilot

87%
5 Ratings

Likelihood to Recommend

Stamped.io

If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.
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Trustpilot

I believe that if you can, avoid *ever* creating a profile on any of these third-party review websites. Online reputation management can be expensive, tedious, and frustrating. Keep all your reviews on your own website, and skip the noise of third-party review platforms. You can use your social profiles (ie. Google, Facebook, LinkedIn) for verified testimonials if needed. From firsthand experience, Trustpilot will deliberately allow fake and malicious reviews, then ask you for hundreds of dollars a month just to reply or remove the spam content.
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Pros

Stamped.io

  • Ease of use.
  • Integration with the BigCommerce feedback and review system.
  • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.
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Trustpilot

  • Completing the review for the customer is a simple process which enables us to receive more feedback.
  • The Trustpilot account management team is a true partner working with each department to help with adoption across the company.
  • The Trustpilot development team is a trusted partner with our own internal development team, assisting them with implementation as well as integration with their API.
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Cons

Stamped.io

  • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.
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Trustpilot

  • Removing inaccurate/faulty reviews. It's hard to talk to people about removing some inaccurate reviews.
  • Product reviews should be visible on search engines too.
  • Review requests email templates are not the best.
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Pricing Details

Stamped.io

Starting Price

Editions & Modules

Stamped.io editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Trustpilot

    Starting Price

    Editions & Modules

    Trustpilot editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Stamped.io

      No answers on this topic

      Trustpilot

      It's expensive and customer service is not the best.
      Read full review

      Support Rating

      Stamped.io

      Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly.
      Read full review

      Trustpilot

      I've rarely had issues and needed support. During the implementation phase we relied on their support heavily and they were very knowledgeable, responsive and helpful. Any questions I've had have been answered promptly by my account manager. They also have a great knowledgebase for self-service support.
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      Alternatives Considered

      Stamped.io

      The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple.
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      Trustpilot

      Selected Trustpilot because of superior integration with the website and Google SERPS. Again, my only complaint would be Trustpilot was relatively more expensive than the other technologies.
      Read full review

      Return on Investment

      Stamped.io

      • Positive increase of over 80% in feedback responses.
      • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.
      Read full review

      Trustpilot

      • [I believe that it has] tons of fake reviews from spammers & scammers
      • [In my experience] Hundreds of hours and $ wasted
      • [In my experience] Monthly unsolicited sales calls from Trustpilot
      • [I believe that it] Tries to actively ruin your reputation online
      Read full review

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