Stitch Labs (discontinued) vs. Vendavo

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

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Vendavo is well suited for large organizations with complex pricing scenarios. Vendavo is very flexible to implement to different businesses. Global processes can be done in Vendavo with a single instance on most occasions with diverse business processes without compromising much of the current business processes.

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• Inventory management.
• Order management.
• Reporting and analytics.

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• The charts and graphs that you can pull from Vendavo are easy to read, and easy to work with.
• Reporting - You can save individual reports and run them consistently. They are also easy to tweak for a more specific application.
• Export capabilities were great, it was easy to grab data from Vendavo.

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• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

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• Improve import function in the Profit Analyzer for bulk parts. Handles large part imports slowly.

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I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

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We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

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Support was not very responsive, and required added costs.

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I have not researched other alternatives as this solved my problems.

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I preferred Vendavo, but my price manager migrated to Tableau. I think because of the licencing costs of vendavo?

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• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

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• Helped drive better business decisions.
• Increase in overall margin.
• Better understanding of specific markets.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info