TrustRadius

Stonly vs. Tettra

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stonly
Score 7.1 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Tettra
Score 7.2 out of 10
Small Businesses (1-50 employees)
Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.N/A
Pricing
StonlyTettra
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
StonlyTettra
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Active users are people who sign up for Tettra with their Slack account
More Pricing Information
Community Pulse
StonlyTettra
Considered Both Products
Stonly
Verified User
Director
Chose Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
Tettra

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
StonlyTettra
Small Businesses
Notion
Notion
Score 8.8 out of 10
Notion
Notion
Score 8.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
StonlyTettra
Likelihood to Recommend
9.0
(2 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
StonlyTettra
Likelihood to Recommend
Stonly
Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
Verified User
Anonymous
Read full review
Tettra, Inc.
Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration.
Verified User
Anonymous
Read full review
Pros
Stonly
  • knowledge bases
  • company wikis
  • onboarding
Verified User
Anonymous
Read full review
Tettra, Inc.
  • Easily access revision history
  • Suggest pages to create
  • Find information
Verified User
Anonymous
Read full review
Cons
Stonly
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
Verified User
Anonymous
Read full review
Tettra, Inc.
  • More integrations
  • More options for presentation
  • More customization options
Verified User
Anonymous
Read full review
Support Rating
Stonly
No answers on this topic
Tettra, Inc.
I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website.
Verified User
Anonymous
Read full review
Alternatives Considered
Stonly
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
Verified User
Anonymous
Read full review
Tettra, Inc.
Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive.
Verified User
Anonymous
Read full review
Return on Investment
Stonly
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
Verified User
Anonymous
Read full review
Tettra, Inc.
  • Easier to find information
  • Meets you on the platforms you already use - ie Slack and Google.
Verified User
Anonymous
Read full review
ScreenShots