Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.
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Textmagic
Score 9.8 out of 10
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Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
Based on my experience, here are some scenarios where Stream Chat is well suited: 1. If you want to build a real-time chat system then it is a very important use case. 2. Also good if you want to integrate it into gaming applications. However, there are also scenarios where Stream Chat may be less appropriate. For example: 1. stream chat use cases are mostly for real-time messaging use cases only but if you are someone who don't have such use case than you can skip stream chat
TextMagic is a wonderful solution for small businesses or non-profits just adding an SMS text service to their marketing outreach program. Very easy to set up and use. Customers seem to like SMS as a method of communication. Easily lets you keep in touch with them at a very nominal cost. Immediate feedback if they respond to your text on the dashboard through chat.
I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.