Stream Chat vs. Textmagic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stream Chat
Score 8.6 out of 10
N/A
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.N/A
Textmagic
Score 10.0 out of 10
N/A
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
$0.05
per outbound text
Pricing
Stream ChatTextmagic
Editions & Modules
No answers on this topic
Pay as You Go Plan
$0.05
per outbound text
Pay as You Go Plan
$0.05
per outbound text
Offerings
Pricing Offerings
Stream ChatTextmagic
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Stream ChatTextmagic
Considered Both Products
Stream Chat
Chose Stream Chat
Why we prefer stream chat over Twilio was as follows:
1. User interface customization: Stream Chat provides wide range of user interface customization feature than twilio.
2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being …
Textmagic
Chose Textmagic
I haven't evaluation many other platforms. I have tried Keap a bit, but it's texting ability is very limited, and it doesn't handle replies well at all.
Chose Textmagic
This was the first product that we tried. I selected it because it had the best value for sending texts out to customers. I liked the trial feature and some discounts on buying credits. Since then, I like the easy to auto-refill the balance so I don't have to worry about adding …
Chose Textmagic
TextMagic is a full-featured business SMS platform that can help you grow your business by sending SMS text messages to customers, employees, and vendors.
Chose Textmagic
TextMagic just worked. Where Trello seemed like we needed to jump through a bunch of hoops to get it working, TextMagic was simple to set up. Everything seemed streamlined and easy to manage.
Chose Textmagic
We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment.
Chose Textmagic
It was a mistake to select textmagic.
Best Alternatives
Stream ChatTextmagic
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Stream ChatTextmagic
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Stream ChatTextmagic
Likelihood to Recommend
Scenarios, where stream chat is best suited, are as follows: 1. social networking apps where users want to interact with each other then it is the best fit to integrate stream chat into the system. 2. in Gaming, Stream Chat is a good choice to make a chat functionality in multiplayer games, where real-time communication plays key role. While Stream Chat is well-suited for many use cases, there are also scenarios where it may be less appropriate. For example: 1. if you are an application where the message volume is low then you can skip the solution and can go for cheaper alternatives. 2. application with less resources can ma skip stream chat.
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TextMagic was the perfect choice for what we wanted to do, which was sending a COVID screening questionnaire on a daily basis to our staff.
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Pros
  • Helped in scaling the digital needs of the venture. so very good in scalability.
  • stream chat provides real-time messaging capabilities, enabling users to send and receive messages instantly.
  • Stream Chat provides moderation tools that enable developers to manage chat content and user behavior.
  • Stream Chat integrates easily with other platforms and tools, including popular development frameworks, mobile and web applications, and third-party services such as authentication providers and analytics tools.
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  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
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Cons
  • well when the scalability is concerned, I think there is the room for improvement of course. When the volume of messages and chats go up, stream chat performance can may suffer.
  • Pricing model is bit confusing. It can be make simpler and can be break into small subsets or so. If i am using half of the tools with stream chats than there should be some easy models of payment.
  • Analytics part of stream chat can be more transparent. as a analyst i would love to understand metrics thoroughly.
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  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
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Likelihood to Renew
No answers on this topic
I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
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Usability
No answers on this topic
It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
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Alternatives Considered
Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
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TextMagic is a full-featured business SMS platform that can
help you grow your business by sending SMS text messages to customers,
employees, and vendors.
Read full review
Return on Investment
  • Popular functionality demanded by users enhance their perception
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  • It's just a small part of our communications with employees but they appreciate it very much!
  • It is a very cost effective communications tool.
  • There is no negative impact. I just need to remember to update the contact lists with any employee changes.
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ScreenShots