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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    SugarSyncZoho Mail
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    SugarSyncZoho Mail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SugarSyncZoho Mail
    Considered Both Products
    Ziff Davis Inc
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    SugarSyncZoho Mail
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and Zoho Mail
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Zoho Mail
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and Zoho Mail
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    Zoho Mail
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and Zoho Mail
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Zoho Mail
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of SugarSync and Zoho Mail
    Feature
    SugarSync
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings9.57 Ratings
    Customizability00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings7.96 Ratings
    Threat Detection00 Ratings7.06 Ratings
    Sandboxing00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings10.06 Ratings
    Management Tools00 Ratings9.57 Ratings
    Best Alternatives
    SugarSyncZoho Mail
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Sophos Email
    Score9.2 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Sophos Email
    Score9.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncZoho Mail
    Likelihood to Recommend
    10.0
    (10 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SugarSyncZoho Mail
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Zoho
    No answers on this topic
    Usability
    Ziff Davis Inc
    No answers on this topic
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat