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SumTotal (legacy) vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    63%
    Implementation went as expected
    5 Answers
    Features
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Onboarding
    Comparison of Onboarding features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    New hire portal8.02 Ratings00 Ratings
    Manager tracking tools8.52 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Corporate goal setting9.01 Ratings00 Ratings
    Individual goal setting8.01 Ratings00 Ratings
    Line-of sight-visibility9.01 Ratings00 Ratings
    Performance tracking9.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Performance plans8.02 Ratings00 Ratings
    Performance improvement plans7.52 Ratings00 Ratings
    Review status tracking7.92 Ratings00 Ratings
    Review reminders8.52 Ratings00 Ratings
    Multiple review frequency9.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Create succession plans/pools8.01 Ratings00 Ratings
    Candidate search7.01 Ratings00 Ratings
    Candidate development6.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Job Requisition Management8.02 Ratings00 Ratings
    Company Website Posting7.52 Ratings00 Ratings
    Publish to Social Media7.92 Ratings00 Ratings
    Job Search Site Posting8.52 Ratings00 Ratings
    Duplicate Candidate Prevention6.52 Ratings00 Ratings
    Applicant Tracking8.02 Ratings00 Ratings
    Notifications and Alerts8.52 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of SumTotal (legacy) and UKG Workforce Central (discontinued)
    Feature
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Course authoring9.01 Ratings00 Ratings
    Course catalog or library4.01 Ratings00 Ratings
    Player/Portal10.01 Ratings00 Ratings
    Progress tracking & certifications6.01 Ratings00 Ratings
    Assignments6.01 Ratings00 Ratings
    Compliance management8.01 Ratings00 Ratings
    Learning administration4.01 Ratings00 Ratings
    Learning reporting & analytics5.01 Ratings00 Ratings
    Best Alternatives
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Small Businesses
    No answers on this topic
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    ClearCo
    Score7.9 out of 10
    Harri
    Score6 out of 10
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Likelihood to Recommend
    7.5
    (9 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    6.0
    (5 ratings)
    5.0
    (11 ratings)
    Usability
    2.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (2 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SumTotal (legacy)UKG Workforce Central (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.