TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Swag Pro

    Score8.5 out of 10
    N/APrintfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.N/A

    Workvivo

    Score9.4 out of 10
    N/AWorkvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
    Pricing
    Swag ProWorkvivo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Swag ProWorkvivo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Swag ProWorkvivo
    Small Businesses
    No answers on this topic
    Workplace from Meta (discontinued)
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Workplace from Meta (discontinued)
    Score8 out of 10
    Enterprises
    No answers on this topic
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Swag ProWorkvivo
    Likelihood to Recommend
    8.5
    (83 ratings)
    9.5
    (123 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    9.6
    (2 ratings)
    Usability
    8.5
    (6 ratings)
    8.0
    (7 ratings)
    Availability
    10.0
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    6.0
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.0
    (82 ratings)
    9.2
    (2 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    9.6
    (2 ratings)
    Configurability
    5.0
    (3 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Product Scalability
    5.0
    (3 ratings)
    9.0
    (1 ratings)
    Professional Services
    7.7
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.3
    (2 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    8.3
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Swag ProWorkvivo
    Likelihood to Recommend
    Printfection
    B2B companies, SaaS companies, larger or important swag or customer gifting motions, ABM strategies, large customer thank you motions, certification programs where earners are thanked or rewarded, lean teams, ample budgets, field sales teams with agency of gifting and swag, marketing teams that don't have room or space for holding or managing inventory
    Incentivized
    Read full review
    Zoom
    We have an FAQ section which is categorized in Workvivo. Being an HR, you will have a lot of queries coming from employees on various aspects. Based on the queries we receive from employees, we have built a FAQ with answers on it. So it was easy for us to direct them to the place where there can find ever more similar questions & answers. Policy announced to all and received acknowledgment through the same tool Separate Private Teams are created for special projects and discussions are happening easily
    Incentivized
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    Pros
    Printfection
    • The swag catalogue has lots of items to choose from and they try to source anything else you need
    • Takes care of the logistical challenges of getting swag to offices, events and to customers
    • Their customer team are really hands on and helpful
    Incentivized
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    Zoom
    • Aligning activity to Company Culture and Activities.
    • DIrectly engaging with employees in real time.
    • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
    • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
    Incentivized
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    Cons
    Printfection
    • Their Giveaway feature was made some improvements but I would like to see it be more flexible
    • Being able to get more samples of products and printing prior to ordering
    • Swag photography/ items in stock in our closet- we had to provide photos of these items
    • Better updates on swag items that are low in stock
    Incentivized
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    Zoom
    • Inability to move the next story without having to go back to the original page.
    • Profile section should be a space to curate your professional self and colleagues.
    • New features like emoticons as a reaction to a post something like heart, hug, sad, and laugh.
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    Likelihood to Renew
    Printfection
    We are currently extremely satisfied with printfection. The quality of swag is very good, but the customer service ranks high above any other swag company. I have been working closely with my Printfection manager (Tyler Rowland) and he has been more than helpful from the start.
    Incentivized
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    Zoom
    To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
    Incentivized
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    Usability
    Printfection
    I think they do their work well. It's just not amazing or a company I feel a necessity to keep. If someone had the same service with the same cost, I might suggest asking both about the level of customer service.
    Incentivized
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    Zoom
    Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
    Incentivized
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    Reliability and Availability
    Printfection
    Prinfection's availability has been great. There was one time when a product we needed wasn't available, but our Printfection rep made sure to get what we needed.
    Incentivized
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    Zoom
    No answers on this topic
    Performance
    Printfection
    Printfection's performance has been top-notch. We have been using Printfection for only about 8 months, and have not had any issues with performance.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    Printfection
    They're willing to help and do what is necessary, even when unnecessary. This is the case when I don't need service at that level, but I'd rather have excellent service always than wonder if it will be there when I need it. Overall, they are perfect, and they have good intentions.
    Incentivized
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    Zoom
    Would like the features to be continued & hence supporting it.
    Read full review
    In-Person Training
    Printfection
    Tyler led some of our staff through training and was very helpful. Tyler was also always available for any questions after training was complete.
    Incentivized
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    Zoom
    The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
    Read full review
    Online Training
    Printfection
    We completed online training with a Printfection rep leading us through the process. This made the whole experience easy and helpful.
    Incentivized
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    Zoom
    All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
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    Implementation Rating
    Printfection
    Their team is very helpful in getting set up and we felt like they worked with us on price and also getting our previous inventory we had at our offices set up in Printfection. The only down side of shipping in your items to Printfection is the photography of the items (which clients can see) is pretty terrible if you don't have clear product photos prior to sending the items to Printfection warehouse.
    **All items purchased through Printfection the product photos look better (so this issue won't be the case with those who aren't shipping existing swag to their warehouse)
    Incentivized
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    Zoom
    Everything is running smoothly. I love this application.
    Incentivized
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    Alternatives Considered
    Printfection
    I reserached swag platforms and narrowed it down to 3 that I wanted to learn more about. I based my choices on response time to demo requests, customer service, items, ability to meet the needs of my supervisor, etc. I learned that 2 out of the 3 platforms I found were both under Custom Ink which I have used in the past. So I know the items are of good quality. The main deciding factor was the staff. Both companies had nice staff. But Printfection did a superb job of not making me feel like a cutomer but a friend. I didn't fee like I was a sale but a partner.
    Incentivized
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    Zoom
    This helps my everyday office work. It is a kind of social media environment for offices where we can share thoughts. We can also share our ideas which can be helpful to other colleagues. We also get updates on recent news on what's happening in the LOB. Also, we do have an option to take a voting polling on whatever we want. Additionally, It also helps us connect with our official resources. We share our personal observations there a post which can be seen worldwide in our organization. This has been the greatest of all time since I saw any employee-related portal in any organization!!!!!
    Incentivized
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    Contract Terms and Pricing Model
    Printfection
    Simple pricing and easy to pitch to stakeholders
    Incentivized
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    Zoom
    No answers on this topic
    Scalability
    Printfection
    Only two departments use this product effectively. Ideally we have two other departments would use it, but they kept getting confused on how to navigate through it.
    Incentivized
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    Zoom
    No answers on this topic
    Professional Services
    Printfection
    There aren't many professional services besides what is related to their product. What would have been great was to get design services included in our membership since we dont have one in house
    Incentivized
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    Zoom
    No answers on this topic
    Return on Investment
    Printfection
    • Printfection is far more expensive than what we were previously using and we haven't seen a huge ROI yet in terms of influence on pipeline.
    • Our employees are more engaged using Printfection than they were with our previous tool.
    • Printfection helps with product design and research which saves me a ton of time when selecting new items.
    Incentivized
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    Zoom
    • Positive impact has been created on the socializing skills of employees and creating bond
    • We have also noticed increased participation and motivation for the employees when it comes to Workvivo
    • A negative aspect can be over usage of this tool and getting addicted since it can consume a lot of time
    Incentivized
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    ScreenShots

    Workvivo Screenshots

    Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition