Likelihood to Recommend Tableau Desktop is one the finest tool available in the market with such a wide range of capabilities in its suite that makes it easy to generate insights. Further, if optimally designed, then its reports are fairly simple to understand, yet capable enough to make changes at the required levels. One can create a variety of visualizations as required by the business or the clients. The data pipelines in the backend are very robust. The tableau desktop also provides options to develop the reports in developer mode, which is one of the finest features to embed and execute even the most complex possible logic. It's easier to operate, simple to navigate, and fluent to understand by the users.
Read full review If you are a small business or even a small team within a larger firm, Venngage is extremely useful. Larger enterprises, with in-house designers or multiple design stakeholders, may not find the offering appropriate as it's THAT easy to use that it could lead to folks going outside the lines of official, corporate-mandated brand guidelines. That said, for small businesses, this is absolutely the best tool I have come across (after trying many from Adobe Spark to
Canva and others), and for the monthly price of $49, you cannot beat the amount of original graphics and materials you are able to produce, without having any prior "design" experience to boot
Read full review Pros An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization. Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community. Read full review Venngage comes with a good suite of templates for starting projects from. For anyone working with infographics, getting started is usually 3/4 of the battle and having a good set of templates to choose from is a nice feature to save you time searching the internet. Venngage makes it easy to change colors on most of their shapes, lines, backgrounds, etc.. ie., it is simple to customize in Venngage, which is incredibly important if you have a large team of users and not a great deal of time to train them in working with these types of tools. Venngage's auto-save feature is not only one of it's best assets, but it has saved our team many times! Not all competitors have this feature and when you're working with precision as intricate as you typically are with an Infographic, auto-save is imperative! Read full review Cons Formatting the data to work correctly in graphical presentations can be time consuming Daily data extracts can run slowly depending on how much data is required and the source of the data The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features Read full review On closer inspection, many templates were the same. I also found it a little difficult to edit for my purposes, which included being able to show more detailed analysis, for example, placing excel data in the file. If you want to download in an editable manner, such as into Powerpoint, which is currently offered in beta production, you had to upgrade beyond the $19 charge to a more costly business plan. There were constant email bots asking me to upgrade. I then went to cancel the subscription and the refund has been refused, after three emails explaining my situation. I understand Venngage wishes to grow its business, but refusing refunds is not the way to do it. They should be trying to develop fans, not frustrated business people exploring this new product. I believe the Customer Service personnel should be empowered to do the right thing. If this poor customer service had not happened, I would have tapped this product from time to time for catch graphics. Now instead, I am steering clear and using products such as Canva Read full review Likelihood to Renew Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Read full review I use Venngage for a new project 1-2 times per week... I could not see using another program at this point.
Read full review Usability Tableau Desktop has proven to be a lifesaver in many situations. Once we've completed the initial setup, it's simple to use. It has all of the features we need to quickly and efficiently synthesize our data. Tableau Desktop has advanced capabilities to improve our company's data structure and enable self-service for our employees.
Read full review Reliability and Availability When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Read full review Performance Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Read full review Support Rating I have never really used support much, to be honest. I think the support is not as user-friendly to search and use it. I did have an encounter with them once and it required a bit of going back and forth for licensing before reaching a resolution. They did solve my issue though
Read full review I think that the attention that I get as a small business owner from Venngage is excellent. They quickly respond to questions and provide information that helps to resolve the issue that I am having.
Read full review In-Person Training It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Read full review Online Training The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Read full review Implementation Rating Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes Decision Sciences - Modeling, Simulation & Analysis
Read full review Alternatives Considered If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via
PyCharm ,
Atom , and
Visual Studio IDE . These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.
Read full review We prefer
Canva but feel Venngage is easier for us. In comparison to Adobe, we prefer Venngage because of the ability to have everything in one system and not have to jump around.
Read full review Scalability Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Read full review Return on Investment Tableau was acquired years ago, and has provided good value with the content created. Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace. Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies. Read full review We used this basic platform for some our lower paying clients v/s using a more expensive tool. We eventually had to take another platform to supplement Venngage, impacting our overall marketing investment. Positively helped employee onboarding in terms of time commitment Read full review ScreenShots