TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teamgate CRM

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The intelligent aspect of the system gives a salesman the most relevant reports and insights, and advice on every step that allows users to always stay in tact with the sales process, but also helps users develop specific selling skills.

    $49.90

    per month per user

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    Teamgate CRMWordPress
    Editions & Modules
    Starter
    $0
    for up to 2 users and 500 contacts
    Team
    $49.90
    per month per user
    Growth
    $74.90
    per month per user
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    Teamgate CRMWordPress
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a 20% discount when billed annuallyPricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    Teamgate CRMWordPress
    Considered Both Products
    Teamgate
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    100 Answers
    Features
    Teamgate CRMWordPress
    Sales Force Automation
    Comparison of Sales Force Automation features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    8.1
    2 Ratings
    3% above category average
    WordPress
    -
    Ratings
    Customer data management / contact management8.02 Ratings00 Ratings
    Workflow management9.02 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings
    Opportunity management8.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
    Contract management8.02 Ratings00 Ratings
    Interaction tracking8.02 Ratings00 Ratings
    Channel / partner relationship management8.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    7.0
    2 Ratings
    10% below category average
    WordPress
    -
    Ratings
    Help desk management7.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    7.0
    1 Ratings
    10% below category average
    WordPress
    -
    Ratings
    Lead management7.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    7.7
    2 Ratings
    0% above category average
    WordPress
    -
    Ratings
    Task management8.02 Ratings00 Ratings
    Billing and invoicing management8.01 Ratings00 Ratings
    Reporting7.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    8.3
    2 Ratings
    8% above category average
    WordPress
    -
    Ratings
    Forecasting7.02 Ratings00 Ratings
    Pipeline visualization9.02 Ratings00 Ratings
    Customizable reports9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    8.0
    2 Ratings
    5% above category average
    WordPress
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects8.02 Ratings00 Ratings
    API for custom integration7.02 Ratings00 Ratings
    Security
    Comparison of Security features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    9.1
    1 Ratings
    8% above category average
    WordPress
    8.1
    159 Ratings
    2% below category average
    Single sign-on capability9.11 Ratings00 Ratings
    Role-based user permissions9.11 Ratings8.1159 Ratings
    Platform
    Comparison of Platform features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    5.5
    1 Ratings
    32% below category average
    WordPress
    -
    Ratings
    Mobile access5.51 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    API00 Ratings7.9124 Ratings
    Internationalization / multi-language00 Ratings7.8103 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings7.3152 Ratings
    Admin section00 Ratings8.3164 Ratings
    Page templates00 Ratings8.7160 Ratings
    Library of website themes00 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings8.5161 Ratings
    Publishing workflow00 Ratings8.1154 Ratings
    Form generator00 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of Teamgate CRM and WordPress
    Feature
    Teamgate CRM
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings8.1142 Ratings
    SEO support00 Ratings7.9148 Ratings
    Bulk management00 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings9.2152 Ratings
    Community / comment management00 Ratings8.2152 Ratings
    Best Alternatives
    Teamgate CRMWordPress
    Small Businesses
    Salesflare
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Teamgate CRMWordPress
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    3.8
    (38 ratings)
    Usability
    8.0
    (1 ratings)
    8.1
    (50 ratings)
    Availability
    8.0
    (1 ratings)
    9.5
    (3 ratings)
    Performance
    7.0
    (1 ratings)
    8.6
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Teamgate CRMWordPress
    Likelihood to Recommend
    Teamgate
    Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Teamgate
    • Integration with SMS gateway and Mailchimp is fantastic
    • Great looking dashboard and graphics
    • So easy to use and customise even I could do it
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Teamgate
    • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
    • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
    • There should be a way to reset another users password.
    Incentivized
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Teamgate
    The product exceeds our needs usability-wise.
    Incentivized
    Read full review
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    Teamgate
    I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
    Incentivized
    Read full review
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Teamgate
    Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
    Incentivized
    Read full review
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
    Read full review
    Performance
    Teamgate
    Performance can be faster especially when running reports.
    Incentivized
    Read full review
    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    Teamgate
    I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
    Incentivized
    Read full review
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    Teamgate
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    Teamgate
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
    Read full review
    Implementation Rating
    Teamgate
    No answers on this topic
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
    Read full review
    Alternatives Considered
    Teamgate
    When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
    Read full review
    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
    Read full review
    Scalability
    Teamgate
    The sales team can use this product as much as the support as lead generating teams.
    Incentivized
    Read full review
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
    Read full review
    Return on Investment
    Teamgate
    • The amount of time we have free now, due to having everything organised with the platform is phenomenal
    Read full review
    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
    Read full review
    ScreenShots

    Teamgate CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot