Great for starter websites and provides many great templates
March 12, 2025

Great for starter websites and provides many great templates

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress

We used WordPress to help build our website, mostly creating webforms and utilizing the built-in widgets to enhance the look and feel of our pages and to attract more visitors to our page. The product was extremely affordable and each to use, however, there were limitations on what we could and could not do.

Pros

  • Simple and Easy to use
  • Modern design templates
  • Large selection of themes and widgets to use

Cons

  • More advanced options - personalized webforms
  • Better customer service
  • Integration with other systems we use
  • We initially had great reports on site visits, especially with our new modern theme
  • We were able to have multiple users trained quickly to help manage content
  • Within a few years, we were looking for a new product with more enhanced functionality.
Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
WordPress was very similar to the others and we mostly chose to use WordPress based on the recommendation of an employee who used the site for building other websites. We were told that it was very user-friendly. which it is, and so we made the decision to stick with a product that was familiar and had great reviews.

Do you think WordPress delivers good value for the price?

Yes

Are you happy with WordPress's feature set?

Yes

Did WordPress live up to sales and marketing promises?

Yes

Did implementation of WordPress go as expected?

Yes

Would you buy WordPress again?

Yes

In my opinion, smaller organizations with simpler layouts would be well suited to use WordPress, however, larger organizations with more advanced website feature needs may need another product. We found the website to be great at first, but as we grew, we needed more options that were not fitting for the product we had with WordPress and had to look at alternatives.

WordPress Feature Ratings

7.6
WYSIWYG editor
5
Code quality / cleanliness
8
Admin section
8
Page templates
10
Library of website themes
10
Mobile optimization / responsive design
Not Rated
Publishing workflow
7
Form generator
5
6.2
Content taxonomy
6
SEO support
7
Bulk management
6
Availability / breadth of extensions
5
Community / comment management
7
6.5
API
5
Internationalization / multi-language
8
9.0
Role-based user permissions
9
CMS programming language or framework ()
Not Rated

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