Still one of the most versatile website platforms on the market.
March 17, 2025

Still one of the most versatile website platforms on the market.

Maria Clara Daly | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress

Wordpress is our go-to platform for building websites, whether internal intranets, CRM-esque systems, or just full-on B2B or B2C sites. It's our agency-level expertise, and we much prefer it to other systems, including Joomla and Drupal.

Pros

  • Flexibility for custom coding.
  • Multiple plugin packages allowing low-code solutions.
  • Versatile styling options and ease of scaling to different media ratios.
  • Easy to maintain and update.
  • Easy to create test environments (host-dependent) and pipelines.

Cons

  • WPEngine and Wordpress fueding is ridiculous and threatens open source integrity.
  • The GUI hasn't changed much in years and could afford to be made more modern/condensed.
  • Allow more flexibility for login customization natively within the system.
  • It would be great to have more security features enabled without relying on third-party external products.
  • Overall costs are low.
  • Execution is very very flexible.
  • Breadth of third party builders and themes allow deep diversity in builds.
  • Wordpress is a standard in web builds, so many external companies have built integrations/plugins to their systems.
I've onboarded a lot of clients into leveraging Wordpress, and the learning curve is pretty minimal, at least for doing basic things. The ability to create new custom post types, change taxonomies, or use page builders is great. Like any system, the quality and value you'll get out of it also depends on doing your due diligence when selecting plugins and themes, how much you choose to code, and ensuring regular updates and testing before deploying code changes to production. The quality of your host also matters a lot, as not all are created equal (and some are better suited to hosting Wordpress sites).
There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, much like Shopify, it's incredibly limiting and either requires hitting it with a hammer and hacking code together to do what you want, or relying on often shoddily-built third party themes and liquid scripts.

Do you think WordPress delivers good value for the price?

Yes

Are you happy with WordPress's feature set?

Yes

Did WordPress live up to sales and marketing promises?

Yes

Did implementation of WordPress go as expected?

Yes

Would you buy WordPress again?

Yes

Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.

WordPress Feature Ratings

WYSIWYG editor
10
Code quality / cleanliness
5
Admin section
9
Page templates
Not Rated
Library of website themes
9
Mobile optimization / responsive design
9
Publishing workflow
7
Form generator
Not Rated
Content taxonomy
10
SEO support
10
Bulk management
10
Availability / breadth of extensions
10
Community / comment management
7
API
5
Internationalization / multi-language
2
Role-based user permissions
10

Using WordPress

4 - The digital team consists of some account folks but primarily developers and user experience specialists.

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