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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    Workbooks

    Score4.9 out of 10
    N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    TeamleaderWorkbooks
    Editions & Modules
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    TeamleaderWorkbooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$29 2 users/monthOptional
    Additional Detailsextra user is + $12.00/user/month—
    More Pricing Information
    Features
    TeamleaderWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of Teamleader and Workbooks
    Feature
    Teamleader
    8.6
    2 Ratings
    9% above category average
    Workbooks
    7.7
    9 Ratings
    2% below category average
    Customer data management / contact management8.02 Ratings8.59 Ratings
    Workflow management5.01 Ratings8.27 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.02 Ratings6.49 Ratings
    Quote & order management10.01 Ratings7.68 Ratings
    Interaction tracking10.02 Ratings6.48 Ratings
    Territory management00 Ratings7.79 Ratings
    Opportunity management00 Ratings8.89 Ratings
    Contract management00 Ratings7.29 Ratings
    Channel / partner relationship management00 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Teamleader and Workbooks
    Feature
    Teamleader
    8.3
    1 Ratings
    8% above category average
    Workbooks
    6.3
    8 Ratings
    20% below category average
    Case management10.01 Ratings6.28 Ratings
    Call center management7.01 Ratings6.82 Ratings
    Help desk management8.01 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Teamleader and Workbooks
    Feature
    Teamleader
    10.0
    1 Ratings
    26% above category average
    Workbooks
    7.3
    7 Ratings
    6% below category average
    Lead management10.01 Ratings8.07 Ratings
    Email marketing00 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Teamleader and Workbooks
    Feature
    Teamleader
    9.0
    2 Ratings
    16% above category average
    Workbooks
    7.5
    9 Ratings
    3% below category average
    Task management10.02 Ratings7.77 Ratings
    Billing and invoicing management9.02 Ratings6.88 Ratings
    Reporting8.02 Ratings7.87 Ratings
    Customization
    Comparison of Customization features of Teamleader and Workbooks
    Feature
    Teamleader
    6.5
    1 Ratings
    16% below category average
    Workbooks
    7.7
    8 Ratings
    1% above category average
    Custom fields7.01 Ratings8.48 Ratings
    Custom objects6.01 Ratings7.67 Ratings
    Scripting environment00 Ratings7.56 Ratings
    API for custom integration00 Ratings7.57 Ratings
    Security
    Comparison of Security features of Teamleader and Workbooks
    Feature
    Teamleader
    9.0
    1 Ratings
    7% above category average
    Workbooks
    7.5
    8 Ratings
    11% below category average
    Single sign-on capability9.01 Ratings7.05 Ratings
    Role-based user permissions00 Ratings8.07 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Teamleader and Workbooks
    Feature
    Teamleader
    6.0
    1 Ratings
    23% below category average
    Workbooks
    6.9
    6 Ratings
    9% below category average
    Compensation management6.01 Ratings7.02 Ratings
    Marketing automation00 Ratings6.76 Ratings
    Platform
    Comparison of Platform features of Teamleader and Workbooks
    Feature
    Teamleader
    10.0
    2 Ratings
    27% above category average
    Workbooks
    4.2
    7 Ratings
    58% below category average
    Mobile access10.02 Ratings4.27 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Teamleader and Workbooks
    Feature
    Teamleader
    -
    Ratings
    Workbooks
    8.6
    8 Ratings
    12% above category average
    Forecasting00 Ratings8.28 Ratings
    Pipeline visualization00 Ratings8.88 Ratings
    Customizable reports00 Ratings8.88 Ratings
    Social CRM
    Comparison of Social CRM features of Teamleader and Workbooks
    Feature
    Teamleader
    -
    Ratings
    Workbooks
    6.6
    3 Ratings
    13% below category average
    Social data00 Ratings6.03 Ratings
    Social engagement00 Ratings7.31 Ratings
    Best Alternatives
    TeamleaderWorkbooks
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamleaderWorkbooks
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (7 ratings)
    Usability
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    TeamleaderWorkbooks
    Likelihood to Recommend
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    Workbooks Online
    It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
    Read full review
    Pros
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    Workbooks Online
    • Sales process management from enquiry to delivery of product
    • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
    • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
    • The FD loved it
    • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
    • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
    Read full review
    Cons
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    Workbooks Online
    • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
    • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
    • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
    Read full review
    Likelihood to Renew
    Teamleader
    No answers on this topic
    Workbooks Online
    the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
    Read full review
    Usability
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Reliability and Availability
    Teamleader
    No answers on this topic
    Workbooks Online
    Workbooks CRM never let me down.
    Read full review
    Support Rating
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    Workbooks Online
    No answers on this topic
    Online Training
    Teamleader
    No answers on this topic
    Workbooks Online
    Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
    Read full review
    Alternatives Considered
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    Workbooks Online
    We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
    Incentivized
    Read full review
    Return on Investment
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    Workbooks Online
    • Allows us easy management of leads and clear visibility of opportunities for the sales team
    • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
    • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices

    Workbooks Screenshots

    Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record