CRM in Cloud by TeamSystem vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CRM in Cloud by TeamSystem
Score 9.6 out of 10
N/A
CRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.N/A
Veeva CRM
Score 7.2 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
CRM in Cloud by TeamSystemVeeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CRM in Cloud by TeamSystemVeeva CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CRM in Cloud by TeamSystemVeeva CRM
Features
CRM in Cloud by TeamSystemVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
24% above category average
Veeva CRM
9.1
4 Ratings
15% above category average
Customer data management / contact management10.01 Ratings10.04 Ratings
Workflow management10.01 Ratings9.04 Ratings
Opportunity management10.01 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings10.03 Ratings
Contract management10.01 Ratings10.03 Ratings
Quote & order management10.01 Ratings9.03 Ratings
Territory management00 Ratings7.04 Ratings
Interaction tracking00 Ratings10.04 Ratings
Channel / partner relationship management00 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
26% above category average
Veeva CRM
9.3
3 Ratings
19% above category average
Case management10.01 Ratings10.03 Ratings
Call center management10.01 Ratings8.01 Ratings
Help desk management10.01 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
25% above category average
Veeva CRM
8.5
3 Ratings
9% above category average
Lead management10.01 Ratings9.03 Ratings
Email marketing10.01 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CRM in Cloud by TeamSystem
9.3
1 Ratings
19% above category average
Veeva CRM
9.7
3 Ratings
23% above category average
Task management10.01 Ratings10.03 Ratings
Billing and invoicing management10.01 Ratings10.03 Ratings
Reporting8.01 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CRM in Cloud by TeamSystem
9.0
1 Ratings
16% above category average
Veeva CRM
8.7
4 Ratings
13% above category average
Forecasting9.01 Ratings8.03 Ratings
Pipeline visualization00 Ratings9.03 Ratings
Customizable reports00 Ratings9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
CRM in Cloud by TeamSystem
9.5
1 Ratings
21% above category average
Veeva CRM
8.8
4 Ratings
14% above category average
Custom fields9.01 Ratings8.04 Ratings
Custom objects9.01 Ratings7.04 Ratings
Scripting environment10.01 Ratings10.03 Ratings
API for custom integration10.01 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
17% above category average
Veeva CRM
9.5
4 Ratings
12% above category average
Single sign-on capability10.01 Ratings9.04 Ratings
Role-based user permissions10.01 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
29% above category average
Veeva CRM
8.5
1 Ratings
13% above category average
Social data10.01 Ratings8.01 Ratings
Social engagement10.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
29% above category average
Veeva CRM
9.0
2 Ratings
18% above category average
Marketing automation10.01 Ratings9.02 Ratings
Compensation management10.01 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
CRM in Cloud by TeamSystem
10.0
1 Ratings
28% above category average
Veeva CRM
10.0
4 Ratings
28% above category average
Mobile access10.01 Ratings10.04 Ratings
Best Alternatives
CRM in Cloud by TeamSystemVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CRM in Cloud by TeamSystemVeeva CRM
Likelihood to Recommend
10.0
(1 ratings)
9.0
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CRM in Cloud by TeamSystemVeeva CRM
Likelihood to Recommend
TeamSystem
Its managing the leads and maketing campaigns its good and catalogue creation is not useful much
Read full review
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
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Pros
TeamSystem
  • Email marketing
  • Mananing database of the customer
  • Managing timeline
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Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
Read full review
Cons
TeamSystem
  • catalogue creations
  • Customised reports
  • Workplan
Read full review
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
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Usability
TeamSystem
Because its provided a one solutions for all business needs
Read full review
Veeva Systems
No answers on this topic
Alternatives Considered
TeamSystem
All other procuts and not user friendly and expensive too
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Veeva Systems
Better for field based medical personnel when recording Medical calls.
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Return on Investment
TeamSystem
  • Well organised
  • Time shaving
  • Increased producitivity by 60%
Read full review
Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
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ScreenShots