TeamWave vs. vCita

TeamWave

vCita

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
TeamWave	Score 6.0 out of 10	N/A	TeamWave offers a way to manage sales, projects, team, clients and marketing on a single platform. It is a work management software for small businesses, with features encompassing project management and CRM capabilities.	$39 per month
vCita	Score 9.0 out of 10	N/A	vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…	$29 per month

Pricing

TeamWave

vCita

Editions & Modules

Starter: $39
per month
Pro: $66
per month
Business: $199
per month

Essentials: $29
per month
Business: $59
per month
Platinum: $99
per month

Offerings

Pricing Offerings
TeamWave	vCita
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	TeamWave	vCita

Features

TeamWave

vCita

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	TeamWave 8.0 1 Ratings 3% above category average	vCita 8.8 5 Ratings 12% above category average
Customer data management / contact management	10.01 Ratings	9.55 Ratings
Workflow management	6.01 Ratings	8.04 Ratings
Opportunity management	10.01 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.01 Ratings	00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	TeamWave 8.0 1 Ratings 4% above category average	vCita 8.0 5 Ratings 4% above category average
Task management	10.01 Ratings	00 Ratings
Billing and invoicing management	8.01 Ratings	9.05 Ratings
Reporting	6.01 Ratings	7.03 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	TeamWave 6.0 1 Ratings 24% below category average	vCita - Ratings
Forecasting	5.01 Ratings	00 Ratings
Pipeline visualization	9.01 Ratings	00 Ratings
Customizable reports	4.01 Ratings	00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	TeamWave 6.0 1 Ratings 24% below category average	vCita 6.8 7 Ratings 12% below category average
Custom fields	7.01 Ratings	6.67 Ratings
API for custom integration	5.01 Ratings	7.02 Ratings

Platform

Comparison of Platform features of Product A and Product B
	TeamWave 3.0 1 Ratings 86% below category average	vCita 8.6 7 Ratings 13% above category average
Mobile access	3.01 Ratings	8.67 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	TeamWave - Ratings	vCita 7.0 3 Ratings 10% below category average
Email marketing	00 Ratings	7.03 Ratings

Security

Comparison of Security features of Product A and Product B
	TeamWave - Ratings	vCita 9.7 6 Ratings 15% above category average
Role-based user permissions	00 Ratings	9.76 Ratings

Best Alternatives
	TeamWave	vCita
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	TeamWave	vCita
Likelihood to Recommend	8.0 (1 ratings)	9.7 (10 ratings)
Usability	8.0 (1 ratings)	9.5 (4 ratings)
Support Rating	10.0 (1 ratings)	8.5 (4 ratings)

User Testimonials
	TeamWave	vCita
Likelihood to Recommend	TeamWave Only if you are constrained on cost and you need a good user experience. Incentivized Vikas Manhas Founder Read full review	vcita It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing. Incentivized WN William Niffen Partner Read full review
Pros	TeamWave Unlimited users CRM & Project management in one tool Visual Cards Incentivized Vikas Manhas Founder Read full review	vcita Great for online appointment bookings. Good for taking payments. Good for onboarding new clients. Integrates with your website. Integrates with Facebook Pages. Incentivized David Cook Owner Read full review
Cons	TeamWave [I feel] Product management is tedious Flexibility of Integration with TPA Mobile App is not robust. Incentivized Vikas Manhas Founder Read full review	vcita Payment collection: We want to have an option to allow clients to choose the amount they wish to pay. Improved ease of use with forms. Incentivized John Stroud Senior Coach Read full review
Usability	TeamWave As the organization scale and capability increases and the cost is not a constraint. Incentivized Vikas Manhas Founder Read full review	vcita Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work). Incentivized WN William Niffen Partner Read full review
Support Rating	TeamWave Responsive and solution oriented. Incentivized Vikas Manhas Founder Read full review	vcita I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours. Incentivized Samuel Reynolds Chief consultant Read full review
Alternatives Considered	TeamWave TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill. Incentivized Vikas Manhas Founder Read full review	vcita I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific. Incentivized Christopher Cater Training Specialist Read full review
Return on Investment	TeamWave Easy to scale of operations, since unlimited users are allowed. Database cost is not recurring Incentivized Vikas Manhas Founder Read full review	vcita I have no clue I'm assuming that we would not have people making appointments with us if we didn't have this service Incentivized Denise Deem Marketing and Business Development Manager Read full review
ScreenShots	TeamWave Screenshots	vCita Screenshots