TeamWave vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamWave
Score 6.1 out of 10
N/A
TeamWave offers a way to manage sales, projects, team, clients & marketing on a single platform. Work management software for small businesses, with features including: Sales pipeline management Contact & relationship management Project Management & Time Tracking Integration with Google Workspace, Mailchimp, Xero, Quickbooks & more ReportsN/A
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
TeamWavevCita
Editions & Modules
No answers on this topic
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
TeamWavevCita
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
TeamWavevCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
TeamWave
8.0
1 Ratings
4% above category average
vCita
8.8
5 Ratings
14% above category average
Customer data management / contact management10.01 Ratings9.55 Ratings
Workflow management6.01 Ratings8.04 Ratings
Opportunity management10.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)6.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
TeamWave
8.0
1 Ratings
5% above category average
vCita
8.0
5 Ratings
5% above category average
Task management10.01 Ratings00 Ratings
Billing and invoicing management8.01 Ratings9.05 Ratings
Reporting6.01 Ratings7.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
TeamWave
6.0
1 Ratings
24% below category average
vCita
-
Ratings
Forecasting5.01 Ratings00 Ratings
Pipeline visualization9.01 Ratings00 Ratings
Customizable reports4.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
TeamWave
6.0
1 Ratings
23% below category average
vCita
6.8
7 Ratings
11% below category average
Custom fields7.01 Ratings6.67 Ratings
API for custom integration5.01 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
TeamWave
3.0
1 Ratings
86% below category average
vCita
8.6
7 Ratings
14% above category average
Mobile access3.01 Ratings8.67 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
TeamWave
-
Ratings
vCita
7.0
3 Ratings
7% below category average
Email marketing00 Ratings7.03 Ratings
Security
Comparison of Security features of Product A and Product B
TeamWave
-
Ratings
vCita
9.7
6 Ratings
15% above category average
Role-based user permissions00 Ratings9.76 Ratings
Best Alternatives
TeamWavevCita
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Score 9.1 out of 10
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Score 9.1 out of 10
Enterprises
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User Ratings
TeamWavevCita
Likelihood to Recommend
8.0
(1 ratings)
9.7
(10 ratings)
Usability
8.0
(1 ratings)
9.5
(4 ratings)
Support Rating
10.0
(1 ratings)
8.5
(4 ratings)
User Testimonials
TeamWavevCita
Likelihood to Recommend
TeamWave
Only if you are constrained on cost and you need a good user experience.
Read full review
vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
TeamWave
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review
vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
TeamWave
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review
vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Usability
TeamWave
As the organization scale and capability increases and the cost is not a constraint.
Read full review
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Support Rating
TeamWave
Responsive and solution oriented.
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vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
TeamWave
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
TeamWave
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Read full review
vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

TeamWave Screenshots

Screenshot of

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses