TeamWave vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamWave
Score 6.0 out of 10
N/A
TeamWave offers a way to manage sales, projects, team, clients and marketing on a single platform. It is a work management software for small businesses, with features encompassing project management and CRM capabilities.
$39
per month
Veeva CRM
Score 7.2 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
TeamWaveVeeva CRM
Editions & Modules
Starter
$39
per month
Pro
$66
per month
Business
$199
per month
No answers on this topic
Offerings
Pricing Offerings
TeamWaveVeeva CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamWaveVeeva CRM
Features
TeamWaveVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
TeamWave
8.0
1 Ratings
2% above category average
Veeva CRM
9.1
4 Ratings
15% above category average
Customer data management / contact management10.01 Ratings10.04 Ratings
Workflow management6.01 Ratings9.04 Ratings
Opportunity management10.01 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)6.01 Ratings10.03 Ratings
Territory management00 Ratings7.04 Ratings
Contract management00 Ratings10.03 Ratings
Quote & order management00 Ratings9.03 Ratings
Interaction tracking00 Ratings10.04 Ratings
Channel / partner relationship management00 Ratings9.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
TeamWave
8.0
1 Ratings
4% above category average
Veeva CRM
9.7
3 Ratings
23% above category average
Task management10.01 Ratings10.03 Ratings
Billing and invoicing management8.01 Ratings10.03 Ratings
Reporting6.01 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
TeamWave
6.0
1 Ratings
24% below category average
Veeva CRM
8.7
4 Ratings
13% above category average
Forecasting5.01 Ratings8.03 Ratings
Pipeline visualization9.01 Ratings9.03 Ratings
Customizable reports4.01 Ratings9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
TeamWave
6.0
1 Ratings
25% below category average
Veeva CRM
8.8
4 Ratings
14% above category average
Custom fields7.01 Ratings8.04 Ratings
API for custom integration5.01 Ratings10.04 Ratings
Custom objects00 Ratings7.04 Ratings
Scripting environment00 Ratings10.03 Ratings
Platform
Comparison of Platform features of Product A and Product B
TeamWave
3.0
1 Ratings
86% below category average
Veeva CRM
10.0
4 Ratings
28% above category average
Mobile access3.01 Ratings10.04 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
TeamWave
-
Ratings
Veeva CRM
9.3
3 Ratings
19% above category average
Case management00 Ratings10.03 Ratings
Call center management00 Ratings8.01 Ratings
Help desk management00 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
TeamWave
-
Ratings
Veeva CRM
8.5
3 Ratings
9% above category average
Lead management00 Ratings9.03 Ratings
Email marketing00 Ratings8.03 Ratings
Security
Comparison of Security features of Product A and Product B
TeamWave
-
Ratings
Veeva CRM
9.5
4 Ratings
12% above category average
Single sign-on capability00 Ratings9.04 Ratings
Role-based user permissions00 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
TeamWave
-
Ratings
Veeva CRM
8.5
1 Ratings
13% above category average
Social data00 Ratings8.01 Ratings
Social engagement00 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
TeamWave
-
Ratings
Veeva CRM
9.0
2 Ratings
18% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings9.01 Ratings
Best Alternatives
TeamWaveVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TeamWaveVeeva CRM
Likelihood to Recommend
8.0
(1 ratings)
9.0
(4 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
TeamWaveVeeva CRM
Likelihood to Recommend
TeamWave
Only if you are constrained on cost and you need a good user experience.
Read full review
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Read full review
Pros
TeamWave
  • Unlimited users
  • CRM & Project management in one tool
  • Visual Cards
Read full review
Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
Read full review
Cons
TeamWave
  • [I feel] Product management is tedious
  • Flexibility of Integration with TPA
  • Mobile App is not robust.
Read full review
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
Read full review
Usability
TeamWave
As the organization scale and capability increases and the cost is not a constraint.
Read full review
Veeva Systems
No answers on this topic
Support Rating
TeamWave
Responsive and solution oriented.
Read full review
Veeva Systems
No answers on this topic
Alternatives Considered
TeamWave
TeamWave provides real value for its cost - but after using it for a while the need of real feature which other similar tools offer at higher price starts to become important. Unless you really need those advanced features, TeamWave fits the bill.
Read full review
Veeva Systems
Better for field based medical personnel when recording Medical calls.
Read full review
Return on Investment
TeamWave
  • Easy to scale of operations, since unlimited users are allowed.
  • Database cost is not recurring
Read full review
Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
Read full review
ScreenShots

TeamWave Screenshots

Screenshot of the TeamWave sales pipeline.Screenshot of deals, presented in TeamWave.Screenshot of TeamWave in time tracking.Screenshot of TeamWave on mobile.