Telegram vs. Webex Connect

Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!

Incentivized

I feel that Webex Connect has always been a great companion for me and our company's teams. They have provided us with exceptional support and significantly improved our business communication with our teams and clients, which is directly reflected in our business numbers.

Incentivized

• Easy to use and user friendly
• Collaborating application
• File sharing
• Audio and video calling feature
• Instant messaging
• Channel and group formation
• Data security

• A good Omnichannel with (Social Media, Chat, E-mail)
• Chatbot that bring the answers to our customers
• Flow Builder with Cards that are interconnected

Incentivized

• It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
• They should restrict those users who run nudity in the Telegram groups and community.
• Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.

Incentivized

• A high end application UI suffocates on low end hardware, so a "lite" version should be there
• SDK integration is messy for starters

Incentivized

I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.

Incentivized

I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication

Incentivized

Webex Connect has a great ecosystem integration with other cloud solutions such as Contact Center. It's a handy common use to connect those platforms working together.

Incentivized

• Easy spread of information and updates among customers.
• Easier and faster communication among colleagues.
• Groups may accumulate a huge number of people.

Incentivized

• Our Customers sometimes calls to common questions and it was solved over a BOT automation
• Reduce the number of agents required work simultaneously
• Digital Channels are today more used then compared with traditional telephony calls

Incentivized