7 Ratings
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Score 8.6 out of 100
13 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Telnyx is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Telnyx

86%
7 Ratings
8.0

Vonage Communications APIs

80%
4 Ratings

Usability

Telnyx

N/A
0 Ratings
7.3

Vonage Communications APIs

73%
2 Ratings

Support Rating

Telnyx

N/A
0 Ratings
6.7

Vonage Communications APIs

67%
2 Ratings

Likelihood to Recommend

Telnyx

Telnyx is well suited for general phone number provisioning as they have a large pool to choose from. There is certainly room to grow with fax troubleshooting.
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Vonage

While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
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Pros

Telnyx

  • Price Matters for the flourishing organization like us. Telnyx [is] affordable to us.
  • Telnyx is very generous in terms of providing regular updates through webinar , free credits, real time support . One most important is that they are not in hurry of closing the account because of minus balance.
  • Telnyx Portal is pretty easy to navigate and manage the customized settings.
  • Among other giant SIP providers I found Telnyx with very modern and humble customer approach.
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Vonage

  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
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Cons

Telnyx

  • Number testing: Currently I need to call our fax numbers manually to confirm fax tones. It would be useful to test numbers in bulk from the portal.
  • Troubleshooting: Currently, samples are needed for each fax transmission when there are issues. And those samples need to be within 24-48 hours. It would be useful if Telnyx could do a health check out proactively to gather information on high failure counts prior to customer reports.
  • Transparency with system issues: We've run into scenarios where we wanted information on system-wide fax failures, but when the issues were resolved we didn't get root cause analysis.
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Vonage

  • Written documentation and discovery could be a lot better.
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Pricing Details

Telnyx

Starting Price

$2 per month

Editions & Modules

Telnyx editions and modules pricing
EditionModules
Elastic SIP Trunking$0.0035 ($0.005)1
Voice API$0.0022
SMS API$0.00253
Fax$0.00704
Wireless$2.005
Identity Services & Data$0.00156
Networking$100.007
Verify API$0.048

Footnotes

  1. origination (termination) per minute
  2. per minute
  3. per send (free to receive)
  4. per page
  5. per month
  6. per LRN lookup
  7. per month (starting price)
  8. per API call

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Telnyx offers even more competitive pricing with discounts as you scale. Contact our sales team for additional info.

Vonage Communications APIs

Starting Price

Editions & Modules

Vonage Communications APIs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Telnyx

    No answers on this topic

    Vonage

    The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
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    Support Rating

    Telnyx

    No answers on this topic

    Vonage

    The product feels a bit like a black box since it's built to be an off-the-shelf solution so sometimes it feels like the only way to really understand it is to talk to an engineer directly as the documentation is so-so.
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    Alternatives Considered

    Telnyx

    Easy of use and better prices. Outstanding customer service. Variety of services in telecommunication needs. Easy use of interface even for not experienced users. Migration of SIP numbers is easier. Reporting is very easy to use and customizable for our specific needs, so we can keep track of costs in an easy way
    Read full review

    Vonage

    Up until the last day I used 8x8, it did not have the capability to text or do meetings
    Read full review

    Return on Investment

    Telnyx

    • Due to easy SIP truncation the cost of customer approach has become very convenient internationally. We got a so much scaling to play on large customer base. And large base makes sense of large positive ROI.
    Read full review

    Vonage

    • Inbound SMS are free. All we needed to pay was for the phone numbers which accept those incoming SMS messages.
    • We use Nexmo for inbound and outbound SMS, enabling our clients to form better relationships with their customers, driving sales.
    • Nexmo offers cheaper pricing between the suppliers we study.
    Read full review

    Add comparison