Ticker vs. Webex Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ticker
Score 9.1 out of 10
N/A
Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.
$9.99
per month per user
Webex Connect
Score 8.8 out of 10
N/A
Webex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, Webex Connect automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows the user…N/A
Pricing
TickerWebex Connect
Editions & Modules
Advanced
$9.99
per month per user
Business
$19.99
per month per user
Enterprise
$25.99
per month per user
No answers on this topic
Offerings
Pricing Offerings
TickerWebex Connect
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Enterprise plan is necessary minimum user per month. It start for 5 users.
More Pricing Information
Best Alternatives
TickerWebex Connect
Small Businesses
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
Enterprises
Telegram
Telegram
Score 8.8 out of 10
Telegram
Telegram
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TickerWebex Connect
Likelihood to Recommend
9.1
(1 ratings)
8.6
(8 ratings)
Usability
-
(0 ratings)
8.5
(7 ratings)
User Testimonials
TickerWebex Connect
Likelihood to Recommend
Securitec
Ticker is an ideal omnichannel platform for customer service, marketing, and sales. In addition, it allows my business to always be connected thanks to its chatbots. But, it would lack the voice channel to have better contact with customers who are waiting for an order or who had a problem during their purchase.
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Cisco
I feel that Webex Connect has always been a great companion for me and our company's teams. They have provided us with exceptional support and significantly improved our business communication with our teams and clients, which is directly reflected in our business numbers.
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Pros
Securitec
  • WhatsApp Multi Agent
  • Chatbot integration
  • Conversation routing
  • Chat data analysis
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Cisco
  • A good Omnichannel with (Social Media, Chat, E-mail)
  • Chatbot that bring the answers to our customers
  • Flow Builder with Cards that are interconnected
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Cons
Securitec
  • Sending images with chatbots
  • App for IOS
  • Phone calls
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Cisco
  • A high end application UI suffocates on low end hardware, so a "lite" version should be there
  • SDK integration is messy for starters
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Usability
Securitec
No answers on this topic
Cisco
I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.
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Alternatives Considered
Securitec
No answers on this topic
Cisco
Webex Connect has a great ecosystem integration with other cloud solutions such as Contact Center. It's a handy common use to connect those platforms working together.
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Return on Investment
Securitec
  • Savings in workers hiring
  • Avoid customer abandonment
  • Boost my loyalty strategy
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Cisco
  • It save on cost as automated bots reduces needs for more agents.
  • It increases revenue through customer satisfaction as they remain loyal.
  • It has great analytic capability which helps us optimize campaigns to ensure maximum effectiveness in cost.
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ScreenShots

Ticker Screenshots

Screenshot of Ticker WorkspaceScreenshot of Broadcast CampaignsScreenshot of Real Time SupervisionScreenshot of Ticker Dashboard