Time Doctor vs. TMetric

Time Doctor is well suited for certain businesses where some or many of the employees are now working remotely due to the pandemic and post-pandemic times. It is a good way for the employer to keep track of activity and (more or less) keep people honest. For businesses and employees where there are a lot of site visits, travel, etc., Time Doctor is a little impractical since it requires the employee to manually enter in whatever time was spent on tasks performed away from the computer. If an employer is hoping to track that activity, they still need to rely on the employees' honor systems to enter in times and tasks.

Incentivized

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.

• Tracked time both macro (categories) and micro (down to the project and the tasks)
• Reminded us when we went off task and got lured in via social media
• Provides us with detailed reports to share with joint venture partners, clients and more

• Time tracking
• Project management
• Detailed reports

Incentivized

• One thing I would love to see is integration with my cell phone. Time Doctor already has an app, but I want it to automatically capture the time I spend on my phone with clients. For now I have to manually enter in this time and must note when the call started and when it ended.
• Integration into Wave apps where I generate my invoices. I'd like to be able to select a project from Time Doctor in my invoice and have it automatically populate the time I spent on it and the dates I worked on the project rather than manually finding and entering this information.

Incentivized

• The inability to add time into the future, such as planned PTO days and holidays.
• At times, the settings can be difficult to find and navigate, but that just takes some time.
• It would be nice if the web app and the desktop weren't two separate apps. If the web app had the ability to capture what you were working on, that would be fantastic, and there wouldn't be a need for a second app!

Incentivized

This is user friendly and can be tailored to our business' needs

Incentivized

I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.

Incentivized

I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.

Incentivized

The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.

Incentivized

During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).

Other than we are happy with the way Time Doctor works for us, no key insights.

Incentivized

I still use Rescue Time for different reasons. I review my stats once a week by email. I think it's a totally different product. My egg timer keeps me more on task, but it doesn't record my times

Incentivized

Many of the team members think that the UX of TMetric is better and easy.

Incentivized

• It helps me to use my time more effectively.
• For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.

Incentivized

• Estimate project time more easily without the need to postpone dates.
• Reports clearly show how was our spending on tasks.
• Brought individual aware about improving tasks time.

Incentivized