Totango vs. VOCKAM
Totango vs. VOCKAM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Totango | N/A | Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024. | N/A | |
VOCKAM | N/A | N/A | $80 per month |
Totango | VOCKAM | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support. | — | ||||||||||||||
More Pricing Information |
Totango | VOCKAM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Totango | VOCKAM | ||||||||||||||||||||||||
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Totango | VOCKAM | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Totango | VOCKAM | |
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Likelihood to Recommend | 8.3 (261 ratings) | - (0 ratings) |
Likelihood to Renew | 7.4 (8 ratings) | - (0 ratings) |
Usability | 8.6 (95 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 8.8 (2 ratings) | - (0 ratings) |
Support Rating | 8.1 (93 ratings) | - (0 ratings) |
Online Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (12 ratings) | - (0 ratings) |
Configurability | 8.2 (4 ratings) | - (0 ratings) |
Ease of integration | 8.0 (8 ratings) | - (0 ratings) |
Product Scalability | 9.8 (3 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Totango | VOCKAM | |
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Likelihood to Recommend | Totango | Vockam No answers on this topic |
Pros | Totango | Vockam No answers on this topic |
Cons | Totango | Vockam No answers on this topic |
Likelihood to Renew | Totango | Vockam No answers on this topic |
Usability | Totango | Vockam No answers on this topic |
Reliability and Availability | Totango | Vockam No answers on this topic |
Performance | Totango | Vockam No answers on this topic |
Support Rating | Totango | Vockam No answers on this topic |
Online Training | Totango | Vockam No answers on this topic |
Implementation Rating | Totango | Vockam No answers on this topic |
Alternatives Considered | Totango | Vockam No answers on this topic |
Scalability | Totango | Vockam No answers on this topic |
Return on Investment | Totango | Vockam No answers on this topic |
ScreenShots | Totango Screenshots |