Likelihood to Recommend Love the product and I really like how we use it for public sites. The only negative aspect is that it is just hard to find Tridion devs that understand the tool, grasp .net, react, and understand the blueprint, etc.
Read full review You can keep all of your organization information in one place without having to pay for it. You can make it your permanent knowledge base for training of your customers, without having to build another one on your website. However if you have multiple projects, then you need to either use the paid version or some other tool, as for the free version you are only provided with one free wiki.
Read full review Pros Makes it easy to spin up a new site quickly Allows for numerous users to work on the same site without conflicting with each other's changes Allows you to unpublish changes or revert to old versions if you make a mistake Allows you to time publishing actions (for example, you can set it to happen overnight) Read full review Centralized Content Categorization Collaboration Notifications & Updates Integrations Read full review Cons Tridion is complicated in enough ways that it makes it difficult to train new users. Therefore, we have to limit the number of people with access to the system since we have not yet implemented Workflow. When something goes wrong (items fail to publish, or there is unexpected behavior with components), there is little explanation provided that would point us in the right direction to troubleshoot. As a result, content Authors and Editors have to frequently ask for IT assistance. Read full review Even for business plan, they provide 1GB storage/ User which is very less in case if you need to attach files, this must be upgraded without increasing cost. It is no-where mentioned that where their data centers are located, in some countries like India it is legal compliance that data should reside in country. They don't have adequate templates to start with. Read full review Likelihood to Renew I am giving this a semi-high rating because we have already got Tridion up and running and we are still in the process of moving the sites over to Tridion. It is unlikely we will be moving things to a new CMS AGAIN in the near future as the cost to get Tridion was high.
Read full review Usability The editor user interface is very user friendly and in-site editing makes simple updates fast and easy. The extensibility of Tridion is a big plus and the ability to add our own options into the default Tridion interface helps us integrate with external systems. Finally, the user permissions and security system helps us deploy it within our large organization.
Read full review Alternatives Considered It is a nuclear missile compared to the other handguns and knives on the market today. But it also requires nuclear technicians and expertise that a handgun doesn't require. Do you need to decimate your competition and you have the investment capabilities necessary to put a nuclear missile into the sky? Then definitely do it. Especially if you need a very good multi-lingual blueprint provider like Tridion.
Read full review Confluence features were limited with the free version and our organization wasn't in a position to invest in a knowledge sharing platform, hence Zoho Wiki came in handy as it saved us on the extra cost which we could not initially afford. Also as we were already using other Zoho products which
Atlassian was not offering, therefore Zoho Wiki was considered the best alternative.
Read full review Return on Investment SDL is a very complex system. Creating custom components by external vendors turned out to be expensive. The learning curve is very slow, so training takes a lot of time and cost. The revamped corporate site looks clean, modern, and is mobile-friendly. Read full review Quicker Ramp Times of Employees. Time Savings Improved Efficiencies Read full review ScreenShots